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New Intel Smart battery AXXRPCM2 not detected by SRCSAS18E

KKeck
Beginner
‎01-12-2013 06:44 AM
1,478 Views

Was getting low battery, time to replace warnings by raid web console. Purchased new, inserted ok, server has been up and running now for about 2 hours, but still says no BBU present. I triple! checked connection. Array is fine, but is not in write back mode. Any ideas? Or did I just get a bad battery? The memory (256megs) on the battery IS being reported correctly in RAID web Console. Does it just take a long time to charge, then it gets detected? I cannot find much info, any help, suggestions would be great TY.

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Edward_Z_Intel
Employee
‎01-13-2013 08:29 PM
536 Views

There is a 5-pin cable that connects the battery pack and the circuit board. Make sure it's firmly connected.

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idata
Employee
‎04-13-2013 02:25 AM
536 Views

I'm having the same issue. Was the battery detected after charging or did you have a defective battery?

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