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4732 Discussions

No access RAID options on boot (Intel RSTe)

AAuré
Beginner
1,388 Views

Hi,

I have a problem with a S2600gz server.

I can't access RAID options on boot. I don't see key combination to make.

I follow this article : http://www.intel.com/content/www/us/en/support/boards-and-kits/000005877.html Not Prompted to Enter the Intel® RAID BIOS Console During POST for...

 

But no way, I can't access RAID options, so I can't create RAID 1 to setup my storage.

Do you have any tip to help me ?

Thanks

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3 Replies
idata
Employee
318 Views

Hello,

 

 

Here are our recommendations for the issue you are experiencing:

 

 

- Make sure that wiring is correct and in good conditions, confirm you actually have drives connected to the controller on the board.

 

 

- Update the firmware to the latest version available:

 

 

https://downloadcenter.intel.com/download/26278/Intel-Server-Board-S2600GZ-GL-Firmware-Update-Package-for-Extensible-Firmware-Interface-EFI-?product=77886 Intel® Server Board S2600GZ/GL Firmware Update Package for Extensible Firmware Interface (EFI)

 

 

- If the issue persists, power cycle the system by removing the power cable and press the power button for 10 seconds.

 

 

- Clear the CMOS battery for 1 minute, reconnect the battery, start the system, restore defaults in the BIOS by pressing F9 and try again.
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AAuré
Beginner
318 Views

Thanks for your answer.

I've done all action you explain to me but no way. I think that raid card is out of order.

I've finally retired this server in the aim to buy another one.

Have a nice day

Aurélien

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idata
Employee
318 Views

Hi,

 

 

If you need assistance to replace the board or check the warranty on it, do not hesitate to contact our support group directly:

 

 

http://www.intel.com/content/www/us/en/support/contact-support.html Contact Support
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