No e-mail on critical events

[KBota]

Masters,

We have a modular server with two host.

Yesterday we have some problem with the power supply and we have many critical events in the log, but we have not got any alert / notification e-mail.

- We have exchange server 2010

-- In the modular server admin --> notification --> e-mail: the test its ok.

- in the event policy, every critical events use e-mail notification too

Any idea how to test, how to check whats wrong?

Thank you

[idata · Accepted solution]

Hello,

Please make sure to follow the settings described on the following article:

http://www.intel.com/support/motherboards/server/sb/CS-030712.htm Intel® Modular Server Systems — E-mail Alerting Fails

[KBota]

Hello,

I checked, but the exchange settings is ok.

[idata]

If that is the case we recommend contacting our support group directly:

http://www.intel.com/p/en_US/support/contactsupport http://www.intel.com/p/en_US/support/contactsupport