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Problem with sr2625urlxr

iGoo
Beginner
294 Views

Good day! There is a problem with sr2625urlxr - random reboots. The server works from 1 to 8 hours and goes to reboot. The log writes "Pwr Unit Status reports the power unit has suffered a failure".
What was done:
1. BIOS update.
2. Complete cleaning.
3. Work on one power supply unit.
4. Work with and without UPS.
After updating the BIOS, the line "SPS FW Health reports SPS Health event type FW status."
What could be the problem? What solutions can there be?

0 Kudos
1 Solution
SergioS_Intel
Moderator
274 Views

Hello iGoo,


The interactive technical support for the Intel® Server System SR2625URLXR you have requested has been discontinued. Due to this product being discontinued, Intel Customer Service no longer supports inquiries for it, but perhaps fellow community members have the knowledge to jump in and help. 


You may also find the Discontinued Products website https://www.intel.com/content/www/us/en/support/discontinued-products.html helpful to address your request.


Thank you for understanding.



Best regards,

Sergio S.

Intel Customer Support Technician

For firmware updates and troubleshooting tips, visit :https://intel.com/support/serverbios


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1 Reply
SergioS_Intel
Moderator
275 Views

Hello iGoo,


The interactive technical support for the Intel® Server System SR2625URLXR you have requested has been discontinued. Due to this product being discontinued, Intel Customer Service no longer supports inquiries for it, but perhaps fellow community members have the knowledge to jump in and help. 


You may also find the Discontinued Products website https://www.intel.com/content/www/us/en/support/discontinued-products.html helpful to address your request.


Thank you for understanding.



Best regards,

Sergio S.

Intel Customer Support Technician

For firmware updates and troubleshooting tips, visit :https://intel.com/support/serverbios


Reply