Server Products
Data Center Products including boards, integrated systems, Intel® Xeon® Processors, RAID Storage; and Intel® Xeon® Processors
Announcements
Welcome to the Intel Community. If you get an answer you like, please mark it as an Accepted Solution to help others. Thank you!
4300 Discussions

Problem with sr2625urlxr

iGoo
Beginner
177 Views

Good day! There is a problem with sr2625urlxr - random reboots. The server works from 1 to 8 hours and goes to reboot. The log writes "Pwr Unit Status reports the power unit has suffered a failure".
What was done:
1. BIOS update.
2. Complete cleaning.
3. Work on one power supply unit.
4. Work with and without UPS.
After updating the BIOS, the line "SPS FW Health reports SPS Health event type FW status."
What could be the problem? What solutions can there be?

0 Kudos
1 Solution
SergioS_Intel
Moderator
157 Views

Hello iGoo,


The interactive technical support for the Intel® Server System SR2625URLXR you have requested has been discontinued. Due to this product being discontinued, Intel Customer Service no longer supports inquiries for it, but perhaps fellow community members have the knowledge to jump in and help. 


You may also find the Discontinued Products website https://www.intel.com/content/www/us/en/support/discontinued-products.html helpful to address your request.


Thank you for understanding.



Best regards,

Sergio S.

Intel Customer Support Technician

For firmware updates and troubleshooting tips, visit :https://intel.com/support/serverbios


View solution in original post

1 Reply
SergioS_Intel
Moderator
158 Views

Hello iGoo,


The interactive technical support for the Intel® Server System SR2625URLXR you have requested has been discontinued. Due to this product being discontinued, Intel Customer Service no longer supports inquiries for it, but perhaps fellow community members have the knowledge to jump in and help. 


You may also find the Discontinued Products website https://www.intel.com/content/www/us/en/support/discontinued-products.html helpful to address your request.


Thank you for understanding.



Best regards,

Sergio S.

Intel Customer Support Technician

For firmware updates and troubleshooting tips, visit :https://intel.com/support/serverbios


View solution in original post

Reply