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Community Manager
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RAID 5 degraded

Ok, a HDD degraded last night, and now Matrix Console is not running - it says 'plug-in needed'. So there's no way to ID the bad HDD from Windows that I know of.

My question - if I reboot to the BIOS RAID configurer, will I be able to ID the HDD (I am pretty sure I will be able to) and will teh RAID re-build safely after rebooting even with Matrix Console inoperative?

SBS03, 82801GR/GH SATA RAID Controller

Guy

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Employee
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Re: RAID 5 degraded

Should be able to, yes. Check the user guide at http://www.intel.com/support/chipsets/imsm/sb/CS-020670.htm http://www.intel.com/support/chipsets/imsm/sb/CS-020670.htm if you need the full walkthrough.

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Community Manager
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Re: RAID 5 degraded

Thanks Dan-O. Yes you were right, even with the lost GUI the BIOS version of RAID identified the drive and the rebuild started.

Unfortunately, the initial degradation had caused corruption to the OS install (specifically Services.exe) so we had to do a restore from tape to get the OS to a point where we could interact with it for more than a couple of minutes post boot up. It was slowing down to five minute response times whilst Services.exe could not run. Unfortunately I diagnosed the slowness as a rebuilding RAID array and put up with it for a day before rebooting and seeing that the RAID was rebuilt (in BIOS) and working out that there was some other problem.

So it goes. Thanks for your help.

Guy

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