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SJenn2
Beginner
943 Views

RAID Controller not seen on reboot (S2600 - RMS25CB040)

Have Intel Server with S2600ip4LHPC mobo and RMS25CB040 controller.

Upon warm boot, no controller is discovered = no data drive.

Upon cold boot, controller is discovered = have my data drive.

No other issues, is only an issue each month following Windows updates.

BIOSID: SE5C600.86B.01.02.0009.042520121156

RMS25CB040 is 6.702.7.0

Not sure what changed...have not really done much with system since original deployment Q4-2012

Past several months have just been powering down and restarting as work around...

Could have been addition of drive that is on the internal RAID controller....as a non-member, non-RAID drive.

Integrated controller, using ESRT2, has 3 drives, 2 RAID-1, 1 non-RAID

External controller, RMS25CB040, has 4 drives RAID-10

POST never 'sees' the RAID card on restarts - takes a power cycle to discover the card.

We have had some issues with Windows Updates on 2003 servers, this is a 2012... but this is obviously pre-O/S.

Could be driver update distributed through Microsoft updates.

Just curious if anyone has ideas before I start throwing a lot at it...

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2 Replies
David_A_Intel
Moderator
43 Views

It would be a good idea to capture the Intel System Information Retrieval Utility logs to learn what's being recorded when this issue occurs.

Additionally, I noticed that the BIOS version of the unit is a bit out of date. In order to update to the most recent version https://downloadcenter.intel.com/download/24614/Intel-Server-Board-S2600IP-and-Intel-Workstation-Boa... 02.04.0003 you need to update the BIOS to the https://downloadcenter.intel.com/download/21492/Intel-Server-Board-S2600IP-and-Intel-Workstation-Boa... 01.03.0002 first.

It was not noted in your comments but in case is needed the most recent firmware for the RAID controller is https://downloadcenter.intel.com/download/24834/ir3-2208-ROC-Hardware-RAID-Firmware-Flash-Update 23.33.0-0022.

Are there any other cards installed in the system?

SJenn2
Beginner
43 Views

Thanks for looking.

Yes, realized everything was older than I thought...have downloaded updates and will try to apply - soon - before next 'update Tuesday'...

With luck won't screw something else up...

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