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Beginner
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RS25DB080 "unexpected sense" errors on new SSDs

Hi!

I have been using this controller in the same system for ~3 years now with 4xIntel SSD320 160GB SSDs.

Now I added 4xSanDisk Extreme II SSDs and am having a lot of troubles.

I always get a lot of "unexpected Sense power on/reset" or "unexpected Sense no additional information" errors when doing heavy IO (e.g. AS-SSD Benchmark).

I swapped SFF cables between port 1 and 2, I replaced power cables, etc.. I also tried limiting link speed to 3Gbps to no avail.

I tried RAID0, RAID5 and RAID10, it makes no difference. I tried default volume options and the ones I want, it makes no difference.

It always happens on Port 4 and/or 6 though. So I swapped the SSDs 4/6 with 5/7 and it makes no difference (problems still on 4/6, so the new SSDs are not defective).

The strangest thing about the problem is the following:

If I hotremove and hotplug the SSDs while in Windows and only then create the RAID volume it will work perfectly (at least 30min heavy IO) until next reboot. Then it will sense fail and drop drives during the first seconds of heavy IO or even have them during boot (I can see those in the RAID console log).

That really must mean it's something with the controller IMHO.

I have attached some excerpts below.

Firmware/Driver is latest:

23.12.0-0013 (3.240.25-2382)/6.600.23.00

Please help!

Thanks,

Regards

LOCALIZED MESSAGE = Controller ID: 0 Unexpected sense: PD = -:-:4Power on, reset, or bus device reset occurred, CDB = 0x2a 0x00 0x1b 0xe2 0x44 0xb0 0x00 0x00 0x45 0x00 , Sense = 0x70 0x00 0x06 0x00 0x00 0x00 0x00 0x0a 0x00 0x00 0x00 0x00 0x29 0x00 0x00 0x00 0x00 0x00

LOCALIZED MESSAGE = Controller ID: 0 Unexpected sense: PD = -:-:4Power on, reset, or bus device reset occurred, CDB = 0x28 0x00 0x00 0xa0 0x08 0x00 0x00 0x00 0x7b 0x00 , Sense = 0x70 0x00 0x06 0x00 0x00 0x00 0x00 0x0a 0x00 0x00 0x00 0x00 0x29 0x00 0x00 0x00 0x00 0x00

LOCALIZED MESSAGE = Controller ID: 0 Unexpected sense: PD = -:-:4Power on, reset, or bus device reset occurred, CDB = 0x28 0x00 0x00 0x80 0x11 0x80 0x00 0x00 0x7c 0x00 , Sense = 0x70 0x00 0x06 0x00 0x00 0x00 0x00 0x0a 0x00 0x00 0x00 0x00 0x29 0x00 0x00 0x00 0x00 0x00

LOCALIZED MESSAGE = Controller ID: 0 Unexpected sense: PD = -:-:4No addtional sense information, CDB = 0x28 0x00 0x00 0x80 0x11 0x00 0x00 0x00 0x7c 0x00 , Sense = 0x70 0x00 0x0b 0x00 0x00 0x00 0x00 0x0a 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00

LOCALIZED MESSAGE = Controller ID: 0 Unexpected sense: PD = -:-:4No addtional sense information, CDB = 0x28 0x00 0x00 0x80 0x08 0x00 0x00 0x00 0x7c 0x00 , Sense = 0x70 0x00 0x0b 0x00 0x00 0x00 0x00 0x0a 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00

LOCALIZED MESSAGE = Controller ID: 0 Unexpected sense: PD = -:-:4No addtional sense information, CDB = 0x28 0x00 0x00 0x60 0x49 0x00 0x00 0x00 0x7d 0x00 , Sense = 0x70 0x00 0x0b 0x00 0x00 0x00 0x00 0x0a 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00

LOCALIZED MESSAGE = Controller ID: 0 Unexpected sense: PD = -:-:4No addtional sense information, CDB = 0x28 0x00 0x00 0x60 0x43 0x80 0x00 0x00 0x7d 0x00 , Sense = 0x70 0x00 0x0b 0x00 0x00 0x00 0x00 0x0a 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00

LOCALIZED MESSAGE = Controller ID: 0 Unexpected sense: PD = -:-:4No addtional sense information, CDB = 0x28 0x00 0x00 0x60 0x3f 0x00 0x00 0x00 0x7d 0x00 , Sense = 0x70 0x00 0x0b 0x00 0x00 0x00 0x00 0x0a 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00

LOCALIZED MESSAGE = Controller ID: 0 Unexpected sense: PD = -:-:4No addtional sense information, CDB = 0x28 0x00 0x00 0x60 0x3d 0x7d 0x00 0x00 0x03 0x00 , Sense = 0x70 0x00 0x0b 0x00 0x00 0x00 0x00 0x0a 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00

LOCALIZED MESSAGE = Controller ID: 0 Unexpected sense: PD = -:-:4No addtional sense information, CDB = 0x28 0x00 0x00 0x60 0x37 0x80 0x00 0x00 0x7d 0x00 , Sense = 0x70 0x00 0x0b 0x00 0x00 0x00 0x00 0x0a 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00

LOCALIZED MESSAGE = Controller ID: 0 Unexpected sense: PD = -:-:4No addtional sense information, CDB = 0x28 0x00 0x00 0x60 0x13 0x00 0x00 0x00 0x7d 0x00 , Sense = 0x70 0x00 0x0b 0x00 0x00 0x00 0x00 0x0a 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00

LOCALIZED MESSAGE = Controller ID: 0 Unexpected sense: PD = -:-:4No addtional sense information, CDB = 0x28 0x00 0x00 0x60 0x0c 0x00 0x00 0x00 0x7d 0x00 , Sense = 0x70 0x00 0x0b 0x00 0x00 0x00 0x00 0x0a 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00

LOCALIZED MESSAGE = Controller ID: 0 Unexpected sense: PD = -:-:4No addtional sense information, CDB = 0x28 0x00 0x00 0x60 0x01 0x80 0x00 0x00 0x7d 0x00 , Sense = 0x70 0x00 0x0b 0x00 0x00 0x00 0x00 0x0a 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00

LOCALIZED MESSAGE = Controller ID: 0 Unexpected sense: PD = -:-:4No addtional sense information, CDB = 0x28 0x00 0x00 0x40 0x52 0x00 0x00 0x00 0x7e 0x00 , Sense = 0x70 0x00 0x0b 0x00 0x00 0x00 0x00 0x0a 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00

LOCALIZED MESSAGE = Controller ID: 0 Unexpected sense: PD = -:-:4No addtional sense information, CDB = 0x28 0x00 0x00 0x40 0x50 0x00 0x00 0x00 0x7e 0x00 , Sense = 0x70 0x00 0x0b 0x00 0x00 0x00 0x00 0x0a 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00

LOCALIZED MESSAGE = Controller ID: 0 Unexpected sense: PD = -:-:4No addtional sense information, CDB = 0x28 0x00 0x00 0x40 0x4b 0x80 0x00 0x00 0x7e 0x00 , Sense = 0x70 0x00 0x0b 0x00 0x00 0x00 0x00 0x0a 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00

LOCALIZED MESSAGE = Controller ID: 0 Unexpected sense: PD = -:-:4No addtional sense information, CDB = 0x28 0x00 0x00 0x40 0x3f 0x00 0x00 0x00 0x7e 0x00 , Sense = 0x70 0x00 0x0b 0x00 0x00 0x00 0x00 0x0a 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00

LOCALIZED MESSAGE = Controller ID: 0 Unexpected sense: PD = -:-:4No addtional sense information, CDB = 0x28 0x00 0x00 0x40 0x35 0x00 0x00 0x00 0x7e 0x00 , Sense = 0x70 0x00 0x0b 0x00 0x00 0x00 0x00 0x0a 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00

LOCALIZED MESSAGE = Controller ID: 0 Unexpected sense: PD = -:-:4No addtional sense information, CDB = 0x28 0x00 0x00 0x40 0x2b 0x80 0x00 0x00 0x7e 0x00 , Sense = 0x70 0x00 0x0b 0x00 0x00 0x00 0x00 0x0a 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00

LOCALIZED MESSAGE = Controller ID: 0 Unexpected sense: PD = -:-:4No addtional sense information, CDB = 0x28 0x00 0x00 0x40 0x1c 0x00 0x00 0x00 0x7e 0x00 , Sense = 0x70 0x00 0x0b 0x00 0x00 0x00 0x00 0x0a 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00

LOCALIZED MESSAGE = Controller ID: 0 Unexpected sense: PD = -:-:4No addtional sense information, CDB = 0x28 0x00 0x00 0x40 0x0f 0x80 0x00 0x00 0x7e 0x00 , Sense = 0x70 0x00 0x0b 0x00 0x00 0x00 0x00 0x0a 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00

LOCALIZED MESSAGE = Controller ID: 0 Unexpected sense: PD = -:-:4No addtional sense information, CDB = 0x28 0x00 0x00 0x40 0x00 0x00 0x00 0x00 0x7e 0x00 , Sense = 0x70 0x00 0x0b 0x00 0x00 0x00 0x00 0x0a 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00

LOCALIZED MESSAGE = Controller ID: 0 Unexpected sense: PD = -:-:4No addtional sense information, CDB = 0x28 0x00 0x00 0x20 0x45 0x00 0x00 0x00 0x7f 0x00 , Sense = 0x70 0x00 0x0b 0x00 0x00 0x00 0x00 0x0a 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00

LOCALIZED MESSAGE = Controller ID: 0 Unexpected sense: PD = -:-:4No addtional sense information, CDB = 0x28 0x00 0x00 0x20 0x38 0x00 0x00 0x00 0x7f 0x00 , Sense = 0x70 0x00 0x0b 0x00 0x00 0x00 0x00 0x0a 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00

L...

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2 Replies
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Community Manager
64 Views

sblive,

I don't see SanDisk Extreme II SSDs listed in the RS25DB080 http://www.intel.com/support/motherboards/server/rs25ab080/sb/CS-033039.htm Tested hardware and operating system list.

You might be able to interpret the unexpected sense codes using the http://www.intel.com/support/motherboards/server/sb/CS-029307.htm Intel® RAID Controllers Alert Code Decoding White Paper.

Regards,

John

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Highlighted
Beginner
64 Views

Thanks for your reply. You are right, that the SSD is not listed. As it works when hotplugging until next reboot though it should really work at all times.

Also I had already found that sense whitepaper. But the codes are decoded anyways in the log messages : either "power" or "no additional information", both of which are not really helpful.

And to stress again: none of these problems appear if I hotplug and create the volume, only after next reboot.

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