RSTe + Windows Server 2016 = Windows Backup Error ...

STimo · ‎11-03-2017

So, I have:

- Intel S1200SPLR motherboard with latest BIOS update.

- Non-UEFI boot.

- 2 Intel SSDSC2BB240G7 configured and initialized as RAID-1.

- Windows Server 2016 just installed with Intel RSTe 4.3.0.1223 drivers.

Trying to get first backup with Windows Backup - Done with Errors - The drive cannot find the sector requested.

What wrong ?

idata · ‎11-06-2017

Hello stas-timofeev@live.ru,

I just moved this discussion to the Servers Support Community.

Regards,

Fred D.

idata · ‎11-06-2017

Hello stas-timofeev@live.ru,

Thank you for contactin Intel Customer Support.

I searched for the error and a part of them are caused by hardware problem. So you may first check your hard disks to see if that is the cause.

Also it could be caused by corrupted cluster in the end of your backup files.

You can have a try to shrink a few MB in the end of your current drives and do the backup again to see the result.

Also could you provide us with storage diagnostic file from Windows. Please share your results.

Ken

idata · ‎11-12-2017

Hello stas-timofeev@live.ru,

I was wondering if you have had the chance to review the information provided before, and if there is anything else we can do for you or if no assistance is no longer needed, please share with us your comments to proceed accordingly.

Ken

idata · ‎11-16-2017

Hello stas-timofeev@live.ru,

I just wanted to follow up on this, have you had the chance to review the information provided before?. If so what are your results. Or is the issue already resolved?

Either way, I'll stay tuned to your comments.

Ken

idata · ‎11-19-2017

Hello stas-timofeev@live.ru,

Unfortunately we haven't heard from you in a while, so we assume the assistance is no longer needed, if by any chance you need anything else in this regard please contact us, case 03106046 was created to record the information shared.

Ken