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Raid Controller temperatures reading incorrectly

idata
Employee
‎08-01-2011 04:20 PM
1,395 Views

Hi,

I have an Intel SC5600LXNA chassis with the 6 drive hot swap option and a S5520HCR server board. The RAID controller is a RS2WC080 with Seagate Cheetah SAS ST3300657SS hard drives. When monitoring the temperatures they are reported at 65C in both BIOS and in the RAID 2 Web Console.

We have updated the RAID controller bios, but still get 65C as the drive temperatures. This is a new server build and need to configure the alerts.

Hopefully someone has seen this before.

Thanks, Jay.

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Edward_Z_Intel
Employee
‎08-01-2011 06:53 PM
176 Views

Did you also update the Hot Swap Backplane firmware?

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idata
Employee
‎08-02-2011 08:57 AM
176 Views
In response to Edward_Z_Intel

Yes the firmware is 2.17 on the backplane and the RS2WC080 firmware is 20.10.1-0020

In response to Edward_Z_Intel
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idata
Employee
‎08-02-2011 02:48 PM
176 Views

For troubleshooting purposes I loaded an older firmware on the RS2WC080 to 20.5.1-0003 and now the temperatures are reading correctly!

Go figure..........

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