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idata
Community Manager
1,310 Views

Random reboot of server system SR2625URBRP

Hi,

i have problem with random reboot of server w2k8 64bit.

When i try reinstall OS, the server reboot by first screens.

Configuration:

Server system SR2625URBRP

CPU 2x Intel Xeon E5520

RAM 6x 4GB KVR1066D3Q8R7S/4G (blue sockets A1,B1, C1, D1, E1, F1)

RAID SRCSASBB8I

HDD 4x SAS ST9146802SS, 2x SATA ST9500420AS

Redundant power

.............................................

BIOS S5500.86B.01.00.0054

BMC 0.54

HSC 2.16

ME 1.12

SDR 13.20

Raid FW 1.40.92-0746

.............................................

SEL: Memory # 0x02 CRITICAL event: Memory sensor 2 reports uncorrectable error. There has been an uncorrectable ECC or other uncorrectable memory error for the memory module CPU_2, Channel = F, DIMM = 1. SMI Handler (Channel # 00h)

Please help

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3 Replies
Edward_Z_Intel
Employee
43 Views

Apparently the DIMM in slot F1 is having error. Did you try it in a different slot to isolate the issue?

Please also check the http://www.intel.com/support/motherboards/server/s5520ur/sb/CS-030026.htm Tested memory list. Notice the last "I" in the Part # for Kingston DIMMs - "I" indicates validated on Intel boards.

idata
Community Manager
43 Views

Hi,

thx for answer, i change the ram in error slot for new one, and the server looks good.

The error on Intel® Active System Console 4.2 on slot F1 stay, clear of SEL and reinstall ASC was needed.

Now, all slot indicators green and 4-th reinstall to symulate error case run.

thx for advice.

JasonT_Intel
Moderator
43 Views

Typically a manual delete via IASC would remove the error. There are two options available when performing the action, delete from database or delete from BMC SEL memory would do the trick, no re-install of the IASC is necessary.

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