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Replace failed SRCU42E

idata
Employee
1,278 Views

Hello,

We have a intel-server with a Intel® RAID Controller SRCU42E.

We are using an HP Ultrium-1 drive and a RAID 5 configuration.

Since a few weeks the server hangs when performing a backup with BackupAssist.

Also when I schedule a copy of files the server hangs and must be restarted with the on/off button.

How can I replace the RAID Controller without reinstalling Windows server 2003? Which RAID controller can I use to replace the old one?

Best regards,

Joost Lauwen

Spike Technics

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Edward_Z_Intel
Employee
279 Views

If you replace with another SRCU42E, the RAID setting can be imported and you don't have to reinstall OS. SRCU42E is the latest Intel SCSI RAID controller so I guess you won't replace it with a different model...

Anyway, are you sure the RAID controller causes system hang? Have you try to update http://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=14804 RAID firmware and http://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=8040 driver?

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idata
Employee
279 Views

I've updates everything to the latest firmware/drivers. This doesn't make any difference.

It looks like the server is hanging when NTbackup is using Volume Shadow Copy. Also copying a large amount of data between parttions causes a hang of windows.

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