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Reset FRU on Intel S2600 to factory defaults

rp8
Beginner
‎01-13-2015 11:16 AM
2,693 Views

Using ipmitool, I accidentally deleted the "FRU Product Serial Number" field from the FRU on my Intel S2600 server. To fix this, I followed the instructions in http://download.intel.com/support/motherboards/server/sb/updating_frusdr_on_epsd_server.pdf http://download.intel.com/support/motherboards/server/sb/updating_frusdr_on_epsd_server.pdf (section 2.6) and attempted to update the SDR and FRU. As I was about to enter values for the product info area, the process failed on me (see attachment). How can I reset the FRU on this board?

Below is the output from running ipmi-fru -h ip6-localhost:

====================================

Baseboard (ID 00h)

FRU Chassis Type: Rack Mount Chassis

FRU Chassis Part Number: ..................

FRU Chassis Serial Number: ..................

FRU Chassis Custom Info: ...............................

FRU Chassis Custom Info: ...............................

FRU Board Manufacturing Date/Time: 11/04/13 - 13:06:00

FRU Board Manufacturer: Intel Corporation

FRU Board Product Name: S2600GZ

FRU Board Serial Number: QSGR34400538

FRU Board Part Number: G29051-354

FRU FRU File ID: FRU Ver 0.01

FRU Product Manufacturer Name: Intel Corporation

FRU Product Name: S2600GZ

FRU Product Part/Model Number: ..........

FRU Product Version: abcde

FRU Product Asset Tag: abcde

FRU Inventory Device: Pwr Supply 1 FRU (ID 02h)

FRU Product Manufacturer Name: DELTA

FRU Product Name: DPS-750XB A

FRU Product Part/Model Number: E98791-010

FRU Product Version: 05

FRU Product Serial Number: E98791D1426112775

FRU Power Supply Overall Capacity: 750 Watts

FRU Power Supply Peak VA: 1744 VA

FRU Power Supply Max Inrush Current: 55 Amps

FRU Power Supply Inrush Interval: 5 ms

FRU Power Supply Low End Input Voltage 1: 100000 mV

FRU Power Supply High End Input Voltage 1: 127000 mV

FRU Power Supply Low End Input Voltage 2: 200000 mV

FRU Power Supply High End Input Voltage 2: 240000 mV

FRU Power Supply Low End Acceptable Frequency: 47 Hz

FRU Power Supply High End Acceptable Frequency: 63 Hz

FRU Power Supply A/C Dropout Tolerance: 12 ms

FRU Power Supply Predictive Fail Support: Yes

FRU Power Supply Predictive Fail: Tach output, two pulses per rotation

FRU Power Supply Power Factor Correction Supported: Yes

FRU Power Supply AutoSwitch Supprt: Yes

FRU Power Supply Hot Swap Support: Yes

FRU Power Supply Peak Capacity: 850 Watts

FRU Power Supply Hold Up Time: 12 s

FRU Power Supply Voltage 1: 12V

FRU Power Supply Voltage 2: 12V

FRU Power Supply Total Combined Wattage: 0 Watts

FRU DC Output Output Number: 1

FRU DC Output Output on Standy: No

FRU DC Output Nominal Voltage: 12000 mV

FRU DC Output Maximum Negative Voltage Deviation: 11400 mV

FRU DC Output Maximum Positive Voltage Deviation: 12600 mV

FRU DC Output Ripple and Noise pk-pk: 120 mV

FRU DC Output Minimum Current Draw: 0 mA

FRU DC Output Maximum Current Draw: 62000 mA

FRU DC Output Output Number: 2

FRU DC Output Output on Standy: Yes

FRU DC Output Nominal Voltage: 12000 mV

FRU DC Output Maximum Negative Voltage Deviation: 11400 mV

FRU DC Output Maximum Positive Voltage Deviation: 12600 mV

FRU DC Output Ripple and Noise pk-pk: 120 mV

FRU DC Output Minimum Current Draw: 0 mA

FRU DC Output Maximum Current Draw: 1500 mA

FRU Inventory Device: Pwr Supply 2 FRU (ID 03h)

FRU Product Manufacturer Name: DELTA

FRU Product Name: DPS-750XB A

FRU Product Part/Model Number: E98791-009

FRU Product Version: 04

FRU Product Serial Number: E98791D1349177515

FRU Power Supply Overall Capacity: 750 Watts

FRU Power Supply Peak VA: 1744 VA

FRU Power Supply Max Inrush Current: 55 Amps

FRU Power Supply Inrush Interval: 5 ms

FRU Power Supply Low End Input Voltage 1: 100000 mV

FRU Power Supply High End Input Voltage 1: 127000 mV

FRU Power Supply Low End Input Voltage 2: 200000 mV

FRU Power Supply High End Input Voltage 2: 240000 mV

FRU Power Supply Low End Acceptable Frequency: 47 Hz

FRU Power Supply High End Acceptable Frequency: 63 Hz

FRU Power Supply A/C Dropout Tolerance: 12 ms

FRU Power Supply Predictive Fail Support: Yes

FRU Power Supply Predictive Fail: Tach output, two pulses per rotation

FRU Power Supply Power Factor Correction Supported: Yes

FRU Power Supply AutoSwitch Supprt: Yes

FRU Power Supply Hot Swap Support: Yes

FRU Power Supply Peak Capacity: 850 Watts

FRU Power Supply Hold Up Time: 12 s

FRU Power Supply Voltage 1: 12V

FRU Power Supply Voltage 2: 12V

FRU Power Supply Total Combined Wattage: 0 Watts

FRU DC Output Output Number: 1

FRU DC Output Output on Standy: No

FRU DC Output Nominal Voltage: 12000 mV

FRU DC Output Maximum Negative Voltage Deviation: 11400 mV

FRU DC Output Maximum Positive Voltage Deviation: 12600 mV

FRU DC Output Ripple and Noise pk-pk: 120 mV

FRU DC Output Minimum Current Draw: 0 mA

FRU DC Output Maximum Current Draw: 62000 mA

FRU DC Output Output Number: 2

FRU DC Output Output on Standy: Yes

FRU DC Output Nominal Voltage: 12000 mV

FRU DC Output Maximum Negative Voltage Deviation: 11400 mV

FRU DC Output Maximum Positive Voltage Deviation: 12600 mV

FRU DC Output Ripple and Noise pk-pk: 120 mV

FRU DC Output Minimum Current Draw: 0 mA

FRU DC Output Maximum Current Draw: 1500 mA

FRU Inventory Device: Front Panel (ID 04h)

FRU Board Manufacturing Date/Time: 09/05/13 - 12:26:00

FRU Board Manufacturer: Intel Corporation

FRU Board Product Name: F2U8X35HSBP

FRU Board Serial Number: QSRU33507189

FRU Board Part Number: G43195-150

FRU FRU File ID: FRU Ver 0.02

FRU Inventory Device: HS Backplane 1 (ID 05h)

FRU Error: board info area checksum invalid

====================================

thanks

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Salem_W_Intel1
Employee
‎01-14-2015 11:01 AM
1,739 Views

Hi!

Based on the attached picture, I noticed the "Unknown Error" took place right after attempting to enter the product part number, not before, which indicates the product info. area of the FRU got updated, alright. Besides, just below the "Error: Unknown Error" message, another "FRUSDR update completed" wording showed up. My concern is the "FRU Error: board info area checksum invalid" message at the bottom of output you provided. This may very well point to a BIOS corruption. To begin troubleshooting this, I recommend the following:

1. Boot the system into BIOS, load up the BIOS default settings and clear the system event log. This option is found under the Server Management tab.

2. Reboot and attempt to update the FRU area, only:

Note: Ensure the chassis lid is closed before running the update.

3. If the situation still persists, then, proceed clearing the CMOS as follows:

3.1. Shut the system down; unplug the power cord(s).

3.2. Remove the RTC (Real Time Clock) battery and leave it out for one minute, at least.

3.3. After this period of time, insert the battery back in, turn the system back on, and test.

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rp8
Beginner
‎01-14-2015 11:03 AM
1,739 Views
In response to Salem_W_Intel1

Hi Salem,

Thanks for your suggestions. I will try them out soon and post an update here.

Regards

In response to Salem_W_Intel1
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