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S1200BTLR RMM4LITE inconsistent video output

Community Manager

Hi - I have a brand new S1200BTLR installed with an RMM4LITE so I can enable the remote KVM features.

However, the Video part of the Keyboard, Video and Mouse often is blank. I have to quit the Java application, re-connect to to see anything after video modes switch. This happens routinely after I press F2 to get to the BIOS settings, then again once the system starts booting and the console messages appear.

Is there any solution to this? I'm running on a Mac OS X Mountain Lion laptop with the latest Java 7 (I have to, Apple keeps disabling anything older).

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2 Replies

I have seen different results with different browsers. Chrome, and Firefox version 15 and earlier seem to work best. Which browsers have you tried?

Community Manager

Chrome, Safari (6.0.4), Firefox (20.0).

However, I've had no issues with actually downloading the jviewer.jnlp and executing it. Java 7 (64-bit) starts up fine; it just doesn't work consistently.

I've been reading that some people have had success with the CD-ROM feature only on Java 6 32-bit. However, since I'm running on a current Mac OS X I have no real options for downgrading my Java 6 to 32-bit, since Java 7 is required for a lot of my other management applications and Oracle does not make a 32-bit version of Java 7 for Mac.