Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
Beginner
1,608 Views

S1200SPLR and Pentium G4560

Hi,

I bought S1200SPLR and Pentium G4560.

 

When starting with the minimum configuration, it does not start with the following message.

This CPU is not supported.

 

Update to the latest BIOS.

I thought that S1200SPL"R" supports G4560.

 

Why is such a message displayed?

It can not enter BIOS SETUP screen.

 

Should I update BIOS in BIOS RECOVERY mode?

Thank you very much for your help!

0 Kudos
7 Replies
Highlighted
Community Manager
3 Views

Re: S1200SPLR and Pentium G4560

Hello Kasuya,

 

 

In regards to your questions the Intel® Server Board S1200SPLR does support the Intel® Pentium® Processor G4560, you can confirm this information https://ark.intel.com/products/97950/Intel-Server-Board-S1200SPLR. here .

 

 

What we recommend is to test another processor on your system in order to update the firmware of device, you can find the latest version https://downloadcenter.intel.com/download/26908/Intel-Server-Board-S1200SP-Firmware-Update-Package-f... here .

 

 

You can check the list of tested processors https://ark.intel.com/products/97950/Intel-Server-Board-S1200SPLR here .

 

 

Finally, please provide us the PBA number of your server board, you can check the following https://www.intel.com/content/www/us/en/support/boards-and-kits/000005625.html# Lsp website if you need assistance finding this information.

 

 

We will look forward for your response.

 

 

Regards,

 

 

Sergio S.
0 Kudos
Highlighted
Beginner
3 Views

Re: S1200SPLR and Pentium G4560

Thank you for your reply.

Unfortunately, I do not have another processor on the list.

I confirmed the PBA number.

# H57532-250

Also I recorded the exact message displayed at startup.

It is as follows.

Warning: BIOS supports basic functionality for this CPU type.

Update to the latest BIOS required to enable full functionality

and minimize erroneous system operation.

Press any key continue.

I am very happy if you give me advice.

0 Kudos
Highlighted
Community Manager
3 Views

Re: S1200SPLR and Pentium G4560

Hello Kasuya,

 

 

Can you please provide us the current BIOS version that you are currently running? If it possible please provide us a picture of the BIOS screen.

 

 

Best regards,

 

Sergio S.
0 Kudos
Highlighted
Beginner
3 Views

Re: S1200SPLR and Pentium G4560

Thank you for your reply.

I can not enter the BIOS setup screen even if I press the F2 key.

Therefore, I can not check the BIOS version.

Is it dangerous to use BIOS recovery mode?

0 Kudos
Highlighted
Community Manager
3 Views

Re: S1200SPLR and Pentium G4560

Hello Kasuya,

 

 

Please try to perform a firmware recovery update by removing the BIOS recovery jumper, you can find the location by checking the https://www.intel.com/content/dam/support/us/en/documents/server-products/S1200SP_TPS_R1_1_S1200SPL_... Technical product specification page 85

 

 

You can download the latest firmware update https://downloadcenter.intel.com/download/26908/Intel-Server-Board-S1200SP-Firmware-Update-Package-f... here

 

 

Regards,

 

Sergio S.
0 Kudos
Highlighted
Beginner
3 Views

Re: S1200SPLR and Pentium G4560

Dear Sergio,

With your advice, I was able to solve the problem.

First of all, there was a problem with the USB-PS2 converter I was using.

After replacing the USB keyboard, I was able to enter BIOS SETUP.

And updated BIOS using BIOS RECOVERY MODE.

As a result, it was possible to start normally without displaying a warning message.

Thank you for much advice!

0 Kudos
Highlighted
Community Manager
3 Views

Re: S1200SPLR and Pentium G4560

Hello Kasuya,

 

 

Thank you for the update, and I glad the situation was resolve. I will proceed on closing the interactions.

 

 

If there is anything else we can help please feel free to ask.

 

 

Best regards,

 

 

Henry A.
0 Kudos