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Hi,
I bought S1200SPLR and Pentium G4560.
When starting with the minimum configuration, it does not start with the following message.
This CPU is not supported.
Update to the latest BIOS.
I thought that S1200SPL"R" supports G4560.
Why is such a message displayed?
It can not enter BIOS SETUP screen.
Should I update BIOS in BIOS RECOVERY mode?
Thank you very much for your help!
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Hello Kasuya,
In regards to your questions the Intel® Server Board S1200SPLR does support the Intel® Pentium® Processor G4560, you can confirm this information https://ark.intel.com/products/97950/Intel-Server-Board-S1200SPLR. here .
What we recommend is to test another processor on your system in order to update the firmware of device, you can find the latest version https://downloadcenter.intel.com/download/26908/Intel-Server-Board-S1200SP-Firmware-Update-Package-for-EFI?product=97950 here .
You can check the list of tested processors https://ark.intel.com/products/97950/Intel-Server-Board-S1200SPLR here .
Finally, please provide us the PBA number of your server board, you can check the following https://www.intel.com/content/www/us/en/support/boards-and-kits/000005625.html# Lsp website if you need assistance finding this information.
We will look forward for your response.
Regards,
Sergio S.
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Thank you for your reply.
Unfortunately, I do not have another processor on the list.
I confirmed the PBA number.
# H57532-250
Also I recorded the exact message displayed at startup.
It is as follows.
Warning: BIOS supports basic functionality for this CPU type.
Update to the latest BIOS required to enable full functionality
and minimize erroneous system operation.
Press any key continue.
I am very happy if you give me advice.
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Hello Kasuya,
Can you please provide us the current BIOS version that you are currently running? If it possible please provide us a picture of the BIOS screen.
Best regards,
Sergio S.
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Thank you for your reply.
I can not enter the BIOS setup screen even if I press the F2 key.
Therefore, I can not check the BIOS version.
Is it dangerous to use BIOS recovery mode?
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Hello Kasuya,
Please try to perform a firmware recovery update by removing the BIOS recovery jumper, you can find the location by checking the https://www.intel.com/content/dam/support/us/en/documents/server-products/S1200SP_TPS_R1_1_S1200SPL_S1200SPS_S1200SPO.pdf Technical product specification page 85
You can download the latest firmware update https://downloadcenter.intel.com/download/26908/Intel-Server-Board-S1200SP-Firmware-Update-Package-for-EFI?product=97950 here
Regards,
Sergio S.
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Dear Sergio,
With your advice, I was able to solve the problem.
First of all, there was a problem with the USB-PS2 converter I was using.
After replacing the USB keyboard, I was able to enter BIOS SETUP.
And updated BIOS using BIOS RECOVERY MODE.
As a result, it was possible to start normally without displaying a warning message.
Thank you for much advice!
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Hello Kasuya,
Thank you for the update, and I glad the situation was resolve. I will proceed on closing the interactions.
If there is anything else we can help please feel free to ask.
Best regards,
Henry A.

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