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S1200SPLR and Pentium G4560

徹粕谷
Beginner
1,768 Views

Hi,

I bought S1200SPLR and Pentium G4560.

 

When starting with the minimum configuration, it does not start with the following message.

This CPU is not supported.

 

Update to the latest BIOS.

I thought that S1200SPL"R" supports G4560.

 

Why is such a message displayed?

It can not enter BIOS SETUP screen.

 

Should I update BIOS in BIOS RECOVERY mode?

Thank you very much for your help!

0 Kudos
7 Replies
idata
Community Manager
163 Views

Hello Kasuya,

 

 

In regards to your questions the Intel® Server Board S1200SPLR does support the Intel® Pentium® Processor G4560, you can confirm this information https://ark.intel.com/products/97950/Intel-Server-Board-S1200SPLR. here .

 

 

What we recommend is to test another processor on your system in order to update the firmware of device, you can find the latest version https://downloadcenter.intel.com/download/26908/Intel-Server-Board-S1200SP-Firmware-Update-Package-f... here .

 

 

You can check the list of tested processors https://ark.intel.com/products/97950/Intel-Server-Board-S1200SPLR here .

 

 

Finally, please provide us the PBA number of your server board, you can check the following https://www.intel.com/content/www/us/en/support/boards-and-kits/000005625.html# Lsp website if you need assistance finding this information.

 

 

We will look forward for your response.

 

 

Regards,

 

 

Sergio S.
徹粕谷
Beginner
163 Views

Thank you for your reply.

Unfortunately, I do not have another processor on the list.

I confirmed the PBA number.

# H57532-250

Also I recorded the exact message displayed at startup.

It is as follows.

Warning: BIOS supports basic functionality for this CPU type.

Update to the latest BIOS required to enable full functionality

and minimize erroneous system operation.

Press any key continue.

I am very happy if you give me advice.

idata
Community Manager
163 Views

Hello Kasuya,

 

 

Can you please provide us the current BIOS version that you are currently running? If it possible please provide us a picture of the BIOS screen.

 

 

Best regards,

 

Sergio S.
徹粕谷
Beginner
163 Views

Thank you for your reply.

I can not enter the BIOS setup screen even if I press the F2 key.

Therefore, I can not check the BIOS version.

Is it dangerous to use BIOS recovery mode?

idata
Community Manager
163 Views

Hello Kasuya,

 

 

Please try to perform a firmware recovery update by removing the BIOS recovery jumper, you can find the location by checking the https://www.intel.com/content/dam/support/us/en/documents/server-products/S1200SP_TPS_R1_1_S1200SPL_... Technical product specification page 85

 

 

You can download the latest firmware update https://downloadcenter.intel.com/download/26908/Intel-Server-Board-S1200SP-Firmware-Update-Package-f... here

 

 

Regards,

 

Sergio S.
徹粕谷
Beginner
163 Views

Dear Sergio,

With your advice, I was able to solve the problem.

First of all, there was a problem with the USB-PS2 converter I was using.

After replacing the USB keyboard, I was able to enter BIOS SETUP.

And updated BIOS using BIOS RECOVERY MODE.

As a result, it was possible to start normally without displaying a warning message.

Thank you for much advice!

idata
Community Manager
163 Views

Hello Kasuya,

 

 

Thank you for the update, and I glad the situation was resolve. I will proceed on closing the interactions.

 

 

If there is anything else we can help please feel free to ask.

 

 

Best regards,

 

 

Henry A.
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