Server Products
Data Center Products including boards, integrated systems, Intel® Xeon® Processors, RAID Storage; and Intel® Xeon® Processors
Announcements
Welcome to the Intel Community. If you get an answer you like, please mark it as an Accepted Solution to help others. Thank you!
4302 Discussions

S2600-CP2 vmware ESXi 5.5 hangs on ACPI initialization -- Boot loop

JFox4
Beginner
4,653 Views

Hi all,

I recently upgraded the firmware of a working S2600CP2 server running VMWare ESXi 5.5 build 1474528 and VMWare now gets stuck on the initialization of ACPI. After about a minute or two of being stuck on the initialization of ACPI, the server reboots as if the reset button was pushed on the front of the server, basically resulting in a boot-loop.

System BIOS - 02.02.0002

ME Firmware - 02.01.07.328

BMC Firmware - 01.20 r5446

FRUSDR - 1.10

 

https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=23610&keyword=S2600Cp&lang=eng https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=23610&keyword=S2600Cp&lang=eng

Here is a screenshot of the server info after the upgradepboot

Vmware hang screen-shot

 

0 Kudos
25 Replies
JFox4
Beginner
99 Views

Interesting idea Goutam.Nagella.

It never occurred to me that the ancient VGA monitor might not be compatible. The latest firmware that you linked was the firmware that I tried but it would not work. I will try the new version again this weekend with an LCD monitor to see what happens. Thanks for the suggestion and I will report my progress back to the group.

JFox4
Beginner
99 Views

Well Goutam.Nagella, thanks for the suggestion, but changing the monitor didn't fix the issue. I also verified once again that the setting for MMIO above 4GB was disabled.

Thanks for the suggestion though. I would rather have the LCD monitor connected to the server than the CRT, so it wasn't a complete waste of time. :-)

If there is anyone else who has any ideas, I would love to hear them.

Thanks.

David_A_Intel
Moderator
99 Views

I would suggest contacting http://www.intel.com/p/en_US/support/contactsupport Intel® Customer Support team to follow up this situation as I know you have been working on this situation for quite some time.

JFox4
Beginner
99 Views

Hi @David_Intel,

I don't have a support agreement with them. That is why I posted in the community boards instead.

David_A_Intel
Moderator
99 Views

You should be able to contact our support team without any contract or agreement. Our technical support is available for all Intel customers.

Reply