S2600CP very loud fan

[EHilc]

I have Intel Server Board S2600CP in Intel Server Chassis P4000S with 5 fan coolers. Server two year worked correctly. But, one weak ago, 5 fan coolers started working too fast and too load. Installed one processor - Xeon E5-2603, and her temperature about 30 C.

I upgrade BIOS on last firmware: BIOS - 02.06.0005, ME - 02.01.07.328, BMC - 01.27.9958, FRUSDR - 1.11. During upgrade i set Chassis serial number, Chassis part number, System serial number and System part number correctly.

In BIOS settings set parameters: Set Throttling Mode - [Auto], Altitude -[300m or less], Set Fan Profile - [Acoustic]. For tests i set various parameters in BIOS, but 5 fan coolers worked very fast and very load all time.

Ask me please, how to diagnostic and correctly configure my server.

Thanks.

[idata]

Hello Evgeny,

Thank you for the information with the log file. But if I am not mistaking the program used is a Trial Version, and provides limited information. Could you please provide me with the model and manufacturer on the memory, this is very important to be able to continue helping you. Best regards, Henry A.

[EHilc]

Hello Henry,

I attached full report:

https://yadi.sk/d/5UZzQ7Ec3LrChi Yandex.Disk

[idata]

Hello Evgeny,

Thank you for the information with the log file. But I am afraid to say the information is not part of the log. I will recommend to remove a memory module and send me a picture. This is very important to be able to continue helping you. Best regards, Henry A.

[EHilc]

Hello Henry,

See please attached below photo of memory module. Thanks.

https://yadi.sk/i/qHY3K4bb3M27Ki Yandex.Disk

https://yadi.sk/i/MGLSzMgZ3M27Kp Yandex.Disk

https://yadi.sk/i/7Jg9rUSA3M27Kv Yandex.Disk

[idata]

Hello Evgeny,

Thank you for the information on the memory. Memory is compatible and at this moment will need to continue with the replacement on the system board. Please let me double check and I will get back with you. Best regards, Henry A.

[idata]

Hello hilchenko_ea,

I am sorry for the long delay. I have almost the case to do start the process for possible warranty. Could you please be so kind and provide me with the following information: RMA Request Form--------------------------------------------------------------------PERSONAL INFORMATION----------------------------------------First Name: Last Name: Phone: Email: ----------------------------------------Support Case Number: 03009134---------------------------------------Company: ATTN: Address:City: State/Province: Zip/Postal Code: Country: ----------------------------------------ITEM 1 INFORMATION----------------------------------------Model Number: Serial Number: Description: With this information, I will double check if the warranty still applicable. And if the warranty check passes we will close this case and work with the warranty case 03009134 Best regards, Henry A.

[idata]

Hello hilchenko_ea,

I am sorry for the long delay. I have almost the case to do start the process for possible warranty. Could you please be so kind and provide me with the following information: RMA Request Form--------------------------------------------------------------------PERSONAL INFORMATION----------------------------------------First Name: Last Name: Phone: Email: ----------------------------------------Support Case Number: 03009134---------------------------------------Company: ATTN: Address:City: State/Province: Zip/Postal Code: Country: ----------------------------------------ITEM 1 INFORMATION----------------------------------------Model Number: Serial Number: Description: With this information, I will double check if the warranty still applicable. And if the warranty check passes we will close this case and work with the warranty case 03009134 Best regards, Henry A.

[EHilc]

Hello Henry,

I provide full information about server in link below (include warranty information, server photos, logs from Sysinfo):

https://yadi.sk/d/ZwIuO1QR3MUa6g Yandex.Disk

Thanks.

[idata]

Hello hilchenko_ea,

Thank you for the information.I am working now with the warranty department with this information you provided.I should have an update for you Tuesday.Thank you for your Patience.

[idata]

Hello

I will be closing the case and the warranty is under the case 03009134Thank you and have a good day.Henry A.

[SequR]

Similar problem.

Fans are noisy. One of them broke down because of this. I had to change it.

I send all the data that I could collect .....

https://yadi.sk/d/hYezB_wN5iGQ6w

I updated the BIOS on BIOS_R02.06.0007_package_Romley_Platforms, but it did not help.

Please help .... What makes them spin so much? Where is the breakdown? What needs to be replaced?

I suspect that the fact is that the system thinks that some fans are not spinning. Although the system is connected to a total of 5 case fans and two in the power supply.