S2600CW NIC Configuration BIOS page blank

[MShepard]

I'm bringing up a new S2600CW2R board with a single E5-2680v4 CPU in CPU1 and 4x 32GB DIMMs in A1-D1.

During startup, the board does not discover the onboard NICs - the BIOS page for "NIC Configuration" is completely blank - and only HBAs in PCIe slots 5 & 6 connected to CPU1 show their startup screens.

Have latest firmware updates:  BIOS 01.01.1029; BMC FW 1.61.12390; Boot FW 1.07; SDR pkg D1.14; ME FW .3.01.03.072 and reset BIOS NVRAM to defaults.

RMM4 works fine using Dedicated Management LAN.  Could not connect using baseboard LAN.

Don't know if this is a hardware problem or BIOS setup problem or next steps to take.  Debug Log from BMC Web Console is attached.

Thanks!!

[JoseH_Intel]

Hello MShepard,

Our senior team has determined that your issue indeed looks like a possible board malfunction and we will be able to process a warranty replacement for you. We won't be able to process a warranty order here due to the nature of the confidential information needed. For this purpose you will need to contact our servers support department directly either through telephone and/or email and request for the warranty replacement referencing to this thread as the troubleshooting performed. Contact Intel Support

Regards

Jose A.

Intel Customer Support Technician

For firmware updates and troubleshooting tips, visit:

https://intel.com/support/serverbios