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S2600GZ memory population issue

Deltona
Beginner
641 Views

Hi there,

I have an Intel Server System R1208GZ4GCSAS which uses the S2600GZ motherboard.
The motherboard BIOS and FRU have been updated with the latest available firmware.

 

I am having trouble getting 16x 32GB DIMMs (512GB total) to be recognized by the system. I have tried several population combinations and BIOS settings but always end up having a few DIMMs get disabled with "Failed test/Initialization". I have tried using only 8x 8GB DIMMs in the blue slots and that works out fine. Using only 8x 32GB DIMMs in the blue slots also works out fine.

 

The motherboard has 24 DIMM slots and I have 16x of these: HMT84GL7AMR4A-PB

This model is supported according to this document: https://www.intel.com/content/dam/www/public/us/en/documents/platform-memory/ddr3-lrdimm-xeon-e5-260...

 

The motherboard states that one should follow the fill-farthest method when populating DIMM slots. Here's the motherboard spec document: https://www.intel.com/content/dam/support/us/en/documents/motherboards/server/sb/s2600gzgl_tps_r2_4....

 

See pages 35 through 38.

 

While troubleshooting, I have concluded that the DIMM slots aren't the culprit.

 

Attached screenshot for reference. I hope someone on here knows what needs to be done.
I have tried searching for documents detailing population examples based on size, type and number of DIMMs but have yet to find one.

 

 

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3 Replies
Deltona
Beginner
634 Views

I managed to pull out 8 additional DIMMs of the same size and model to fully populate all 24x DIMM slots on the motherboard and continue testing. I also cleared BIOS, reinstalled latest BIOS release and cleared again. Still no dice.

 

It is odd that depending on the number of DIMM slots populated, either E1 to E3 is disabled or in this latest test, H1 to H3 are disabled.

 

 

AdrianM_Intel
Moderator
622 Views

Hello Deltona,


Thank you for posting on the Intel® communities. 


Due to this product being discontinued, Intel Customer Service no longer supports inquiries for it, but perhaps fellow community members have the knowledge to jump in and help. You may also find the Discontinued Products website helpful to address your request.


https://community.intel.com/t5/tag/Discontinued%20Products/tg-p/tag-id/919


https://www.intel.com/content/www/us/en/support/discontinued-products.html


Thank you for understanding.


Regards,


Adrian M.

Intel Customer Support Technician


Deltona
Beginner
619 Views
Hi Adrian,

Thank you for chiming in. Some feedback from the community is exactly what I am hoping for.
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