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S2600KPF reboots upon PCIe ACS Violation error

MHrus1
Beginner
‎08-05-2016 05:09 AM
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Hi,

Our customer faces a problem with servers in a cluster rebooting upon logging PCIe ACS Violation error.

71 08/03/2016 12:48:55 BIOS Evt Sensor System Event reports OEM System Boot Event - Asserted

70 08/03/2016 12:48:04 PCIe Fatal Error Critical Interrupt ACS Violation on bus: 0, device: 1, function: 0. - Asserted

They tried to update the IB card FW to the newest version (10.12.0780) but without success.

Could you please check the issue and let us know about the possible actions/problem source?

For more information please see the attached service data.

DebugLogs_20160805_100733.zip
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idata
Employee
‎08-31-2016 10:35 AM
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Hello,

 

 

Please contact our support group directly in order to decode all the server system logs accordingly:

 

 

http://www.intel.com/content/www/us/en/support/contact-support.html Contact Support

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idata
Employee
‎08-31-2016 10:35 AM
1,222 Views
Solved Jump to solution

Hello,

 

 

Please contact our support group directly in order to decode all the server system logs accordingly:

 

 

http://www.intel.com/content/www/us/en/support/contact-support.html Contact Support
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