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S2600KPF reboots upon PCIe ACS Violation error

MHrus1
Beginner
1,351 Views

Hi,

Our customer faces a problem with servers in a cluster rebooting upon logging PCIe ACS Violation error.

71 08/03/2016 12:48:55 BIOS Evt Sensor System Event reports OEM System Boot Event - Asserted

70 08/03/2016 12:48:04 PCIe Fatal Error Critical Interrupt ACS Violation on bus: 0, device: 1, function: 0. - Asserted

They tried to update the IB card FW to the newest version (10.12.0780) but without success.

Could you please check the issue and let us know about the possible actions/problem source?

For more information please see the attached service data.

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1 Solution
idata
Community Manager
244 Views

Hello,

 

 

Please contact our support group directly in order to decode all the server system logs accordingly:

 

 

http://www.intel.com/content/www/us/en/support/contact-support.html Contact Support

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1 Reply
idata
Community Manager
245 Views

Hello,

 

 

Please contact our support group directly in order to decode all the server system logs accordingly:

 

 

http://www.intel.com/content/www/us/en/support/contact-support.html Contact Support
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