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S5520HC Booting Issue with attached USB Drive

idata
Employee
1,180 Views

Basic Issue: With USB Hard Drive attached, S5520HC server will not boot and there is no video.

Details: S5520HC with .48 BIOS; E5520 Xeon; SAS Module and Backplane; USB Keyboard and mouse; 2 SAS 500 GB drives; RAID 1 set during initial setup. BIOS recognizes USB mouse and 2 USB keyboards, DVD drive. If a USB drive is connecting on booting, there is no screen, fans start but cannot tell if anything is happening. Detach the USB drive and all goes well. Problem: OS updates that require re-booting have to be done locally and monitored.

Have identical setup with SBS 2008 that boots normally. The only difference is in BIOS/Boot Options, the four in order on the successful server: SATA0: Plextor DVDR, Maxtor USB Drive, IBA GE Slot 0100, and Internal EFI Shell. On the unsuccessful server: SATAO: Plextor DVDR, Intel LUN0, Internal EFI Shell, IBA GE Slot 0100. Any ideas will be appreciated.

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3 Replies
idata
Employee
229 Views

We administrate 30-40 server with this motherboard -> S5520HC/R

and have the same problem - we need a solution quickly, plz

idata
Employee
229 Views

Same issue here. S5520HC on two differents servers, with USB plugged in all is well, with USB HDD plugged in they will not boot.

idata
Employee
229 Views

Anyone ever figure out a solution to this problem?

Jason

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