S5520SC Board & LSI 8888ELP (aka SRCSASJV) wan't work :-(

[DMiha2]

Hi there!

Have here :

S5520SC MoBo

2 x 8 GB RAM

SC5600 Case

AXX4DRV3GR

and one LSI 8888ELP (aka SRCSASJV) Controller.

The COntroller wan't work, If I boot, there isn't any message from the Raid Controller.

I also tried to flash the newest LSI Firmware, the same, I also tried to flash the newest Firmware from Intel, the same.

If I try with one SRCSASRB, the Controller works (also As PCI-E Gen 1.0, also as PCI-E Gen 2.0 Version)

I don't know if the SRCSASJV is a 1.0 or 2.0 PCI-E Version.

Tried in Slot 2 (PCI Express 4x, mechanical 8x)

Hardware Compatibility list says that the SRCSASJV will work.

I also tried the SRCSASJV in S5000PSL Board, with this Board the controller work, I can also run Server 2008 R2, can change BIOS Settings, all!

Can somone help me?

Need this MB with this Controller

THANKS & regards from Austria

[DSilv11]

What BIOS are you running & which processors?

Any other cards in the system?

Have you tried disabling the on-board controller?

Can you try slots 4 or 6 (x16 mechnicial) (to make sure it is not something with the ich10r bridging)

and Slot 3 ( to rule out the SAS mux)

[DMiha2]

Hi doc!

Use E5504 CPUs (two)

BIOS:

================================================================================

ABOUT THIS RELEASE================================================================================BIOS : S5500.86B.01.00.0050.050620101605 Build Date : May 06, 2010BMC : 53FRUSDR : 0.28ME : SPS_01.01.02.007.0_Production================================================================================

"Have you tried disabling the on-board controller?"

Yes, the same, didn't work!

"Can you try slots 4 or 6 (x16 mechnicial) (to make sure it is not something with the ich10r bridging)"

Yes, I tried, also didn't work. The slot 4 & 6 are PCI-E Gen. 2.0 Slots!

Controller in slot 4, motherboard need more time to boot, but controller didn't work

Controller in slot 6, motherboard didn't boot, no Motherboard bios on the Monitor

Both time i use a NVIDIA GT210 Graphics Card, one time slot 6, second time slot 4

I don't know if my 8888ELP COntroller is Gen. 1.0 ?

I also tried one more time with another server, with an S5000PSL Motherboard, the controller work, I can normally start Server 2008 R2

"and Slot 3 ( to rule out the SAS mux)"

Slot 3 is an PCI-E x4 Slot, the LSI 8888ELP (aka SRCSASJV) is a PCI-E x8 card!

@ doc! thanks for your help, maybe I can try somethink more?

regards

[DSilv11]

This is one of those issues were the symptoms seems familiar, but I can't remember the fix!

(Must have been too much egg nog at Christmas)

I am going to have to do some reasearch on this one.

You could try the newest BIOS code stack. (I don't see any thing in the release notes that look like they address this, but you never kinow.)

There is an Nvida fix in the code that might, in some twisted way apply.

http://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=19387&lang=eng http://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=19387&lang=eng

[DMiha2]

Hi there!

Now I tried with few different controllers

SRCSATAWB

PBA D95688-154, higher than D95688-152 ;-)

WORKS !!!

Two of SRCSASRB

PBA D92806-151, lower than D92806-152 :-(

BOTH DON'T WORK !!!

LSI 8888ELP (aka SRCSASJV)

I think it's also an older one, with PCI-E Gen 1 Support :-(

I think it is a Problem with GEN 1 and GEN 2 PCI-E ???

On the Website, in Description Intel "says" PCI-E Slot Gen 1 for the x4 Slot( x8 Mechanical)

http://www.intel.com/support/motherboards/server/sb/CS-028392.htm http://www.intel.com/support/motherboards/server/sb/CS-028392.htm

regards

[DSilv11]

I believe you are on to it.

The older raid cards are very early PCI-E rev. 1.0A

The mother board slots off the ICH10R are PCI-E rev 1.1

The IOH slots are PCI-e rev. 2.0

[DMiha2]

Hi!

thanks doc!

So what can I do now ???

Bios Update would help ?

I dont' want to buy new controller :-(

I bought this Board and 2 CPUs to use it with my Controller, I don't like to buy a new one for 600-700 EUR :-(

Any solution for my problem?

regards

[DSilv11]

A BIOS update always helps! or at least does not hurt.

However, I don't think it will improve you issue

A firmware update on the card might help, but i don't know if the card FW will upgrade the PCI-e compliance level or not.

I tried a newer SRCSASJV card and had no issues, (which does not help you at all)

? If the card still under warranty? Maybe the support guys can replace it with a newer level?

Perhaps some one else has a thought?

[DMiha2]

Hi!

I updated the Motherboard with last Firmware/BIOS, I also updatet the Controller in S5000PSL Motherboard with last Firmware, but no changes.

The Card isn't under Warranty :-(

Maybe you can write down the Infos about the card used by you

I have a Sticker on the RAM Slot:

MR SAS 8888ELP L3-01119-05B

I have a Sticker on the Bottom side near the Metal Slot

SN:P020103807 ( I think it is a LSI Serial)

I have also a Sticker on the Metal Slot Inside side with barcode (500605B 0-0060-B870)

Maybe we can see the difference

thanks you for your help !!!

best regards from austria