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Does anyone happen to have the FRUSDR utility update files for the S5520SC anywhere?
Unfortunately as it is no longer a supported product by Intel, and the download center has been upgraded since the documentation, it seems impossible to find.
The issue I am having is that when the system boots up the fans ramp to full and never reduce. I have it running the latest BIOS and it's in one of the factory approved Intel cases. I recently had to swap out the motherboard and CPUs due to international travel damage. It was not an issue with the previous motherboard (same combination of hardware).
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Hello Cleetus,
Thank you for joining the community
Due to this product being discontinued, Intel Customer Service no longer supports inquiries for it, but perhaps fellow community members have the knowledge to jump in and help. You may also find the Discontinued Products website helpful to address your request. Thank you for understanding.
You can find the available support information in the this site https://www.intel.com/content/www/us/en/support/products/36600/server-products/legacy-server-products/intel-workstation-board-s5520sc-family/intel-workstation-board-s5520sc.html
Regards
Jose A.
Intel Customer Support
For firmware updates and troubleshooting tips, visit:
https://intel.com/support/serverbios
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I have updated the latest bios with no different results.
All the fan troubleshooting ends up with is telling you to use an older version of the download center that works differently. The current version does not result in finding the files needed despite the documentation saying it does.
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Hello Cleetus,
Besides the previously provided support links wanted to add following that might be useful too:
To troubleshoot fan issues:
https://www.intel.com/content/www/us/en/support/topics/wizard-server-fan.html
Latest BIOS update available for the system
Regards
Jose A.
Intel Customer Support

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