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SC5400LX - SROMBSAS18E - F/W is in Fault State

FMade
Beginner
1,009 Views

Hi,

I have a SC5400LX Intel System with a SROMBSAS18E installed (AXXRAK18E Key). The raid card is connected to a 6-Drive Hot-Swap Expander Kit (AXX6DRV3GEXP) and a 4-Drive Hot-Swap Expander Kit (AXX4DRV3GEXP).

After doing firmware and bios upgrades on the system, that included pretty much all components (bios,bmc,fru/sdr,raid,hsc and rmm), i got the following message when the raid card was initializing:

F/W is in Fault State

Adapter at Baseport B8A0h is not responding

No MegaRAID Adapter Installed

To solve this i have tried moving the card to a different PCIe slot and doing performing a special firmware flash with "-AdpM0Flash" command. According to it, the command was completed succesfully. Tried flashing it with the latest firmware version and a older one with the same results.

Any ideia if theres a way to solve this error?

Thanks!

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1 Solution
idata
Community Manager
165 Views

Hello,

 

 

We regret to inform you that the system you are looking assistance for is end of interactive support (EOIS) so the only source of support we offer is our website:

 

 

http://www.intel.com/content/www/us/en/support/server-products/server-chassis/legacy-server-and-work... Intel® Server Chassis SC5400 Family

 

 

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1 Reply
idata
Community Manager
166 Views

Hello,

 

 

We regret to inform you that the system you are looking assistance for is end of interactive support (EOIS) so the only source of support we offer is our website:

 

 

http://www.intel.com/content/www/us/en/support/server-products/server-chassis/legacy-server-and-work... Intel® Server Chassis SC5400 Family

 

 

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