SC5400LX - SROMBSAS18E - F/W is in Fault State

[FMade]

Hi,

I have a SC5400LX Intel System with a SROMBSAS18E installed (AXXRAK18E Key). The raid card is connected to a 6-Drive Hot-Swap Expander Kit (AXX6DRV3GEXP) and a 4-Drive Hot-Swap Expander Kit (AXX4DRV3GEXP).

After doing firmware and bios upgrades on the system, that included pretty much all components (bios,bmc,fru/sdr,raid,hsc and rmm), i got the following message when the raid card was initializing:

F/W is in Fault State

Adapter at Baseport B8A0h is not responding

No MegaRAID Adapter Installed

To solve this i have tried moving the card to a different PCIe slot and doing performing a special firmware flash with "-AdpM0Flash" command. According to it, the command was completed succesfully. Tried flashing it with the latest firmware version and a older one with the same results.

Any ideia if theres a way to solve this error?

Thanks!

[idata · Accepted solution]

Hello,

We regret to inform you that the system you are looking assistance for is end of interactive support (EOIS) so the only source of support we offer is our website:http://www.intel.com/content/www/us/en/support/server-products/server-chassis/legacy-server-and-workstation-chassis/intel-server-chassis-sc5400-family.html Intel® Server Chassis SC5400 Family