SRCSASBB8I with more than 16 SATA HDDs

[idata]

Hello.

I have SRCSASBB8I RAID card with RES2SV240 Expander connected.

When I use these RAID solution with 8 x 2TB SATA HDDs, there was no problems.But recently, I have added 16 more 2TB SATA HDDs (total 24 HDDs. 4 HDDs are connected to SRCSASBB8I directly via SFF8087 x4 SAS/SATA cable, other 20 HDDs are connected to RES2SV240 Expander), and it show warning on boot up screen like below."Number of disks exceeded the maximum supported count of 16 disks"In the product specifications listed in intel web page, SRCSASBB8I can support up to 32 physical devices.Can anybody help me how to handle this situation?

Current firmware version is 1.40.232-1007 which is most recent one.

Thanks in advance for your help.

PS. I found out that latest firmware is not just for SRCSASBB8I but for multiple products such as SRCSASJV, SRCSASLS4I, SRCSASRB, SRCSATAWB.

Is there any chance of miscompile the firmware with wrong configuration?

[idata]

xevalkan,

The maximum number of drives supported is a factory setting that is not changeable in the field. It sounds like you have an incorrect INI setting. Can you use http://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=18445&lang=eng&OSVersion=&DownloadType=Utilities%2C%20Tools%20and%20Examples Cmdtool2 to get a log from the controller?

The command would be: Cmdtool2 –adpalilog –a0 > raidlog.txt

Attach the resulting raidlog.txt file to this thread. We will be able to confirm with this log.

Regards,

John

[idata]

Here is the log file. I have removed some log history like "sensor 0 bad.." cause there are too many of them.

If you need full log, I will try find out some place to attach the file(size is about 8MB). Just leave a post.

Thanks.

Log SAS RAID Management Tool Command Line Utilities ===================================================Adapter # 0Date/Time: Wed Oct 05 08:45:33 PMOperating system: Microsoft Windows Ver: 6.0 Rev 1 Bld 7601 Service Pack 1Physical Memory: 4095 MBOperating Version: Windows 7 x64 Ver: 6.01Driver Name: megasas.sysDriver version: 4.5.1.64Processor: x86 Family 6 Model 4 RAID Controller Intel(R) RAID Controller SRCSASBB8I Information =======================================================RAID Type: Intel(R) RAID Controller SRCSASBB8ISlot/Address: 2/0Host Intr: PCIE Device Intr: SAS-3GPort Count: 8 Serial # P296491908APP Version: 1.40.232-1007 BIOS Version: 2.07.00BCON Version: 2.2-21-e_13-Rel PCLI Version: 01.40-010:# %00008BTBL Version: 1.00.00.01-0011 NVRAM Size: 32 KB RAID Level: 0 1 5 6 10 50 60 PRL 11 PRL 11 with spanning SRL 3 supportedCache Size: 256 MB Flash Size: 4 MB RCV Error: 0 Un-RCV Error: 0Support Cluster: No Cluster Mode: Inactive Controller Properties---------------------Rebuild Rate : 30 Patrol Read Rate : 30 Back Ground Initialization(BGI) Rate : 30 Consistency Check(CC) Rate : 30 Reconstruction Rate : 30 Maximum # of drives to spin up at one time : 2 # of seconds to delay among spinup groups : 6 Cluster Enable : 0 Drive capacity coercion mode : 1GBAlarm Enable : EnabledDisable AutoRebuild : FALSEDisable Battery Warning : FALSERestore Hotspare on Insertion : YESExpose Enclosure Devices : YESBBU Properties--------------BBU Battery Type: iBBUBBU Voltage: 4042 mVBBU Current: 0 mABBU Temperature: 34 CIBBU Relative State Of Charge: 99 IBBU Charging Current: 0 mAIBBU Absolute State Of Charge: 89BBU Firmware Status-------------------voltageLow: OK temperatureHigh OK learnCycleRequested: No learnCycleActive: No learnCycleFailed OK learnCycleTimeout: No Device Information ==================Device Name: Intel Product Id: RES2SV240 Rev: 0600 Vendor Specific: x36-254.6.0.0 Device ID: 20 Sequence Number: 1Enclosure's ID: 20 Enclosure index: 1Device Type: SES ENCLOSURE Path Count: 1SAS Address 0: 0x5001517e860c1ffd SAS Address 1: 0x0Device Name: ATA Product Id: WDC WD20EARS-00MRev: AB51 Vendor Specific: WD-WCAZA9464588Device Type: DISK Device ID: 21 SAS Address 0: 0x5001517e860c1fe8 SAS Address 1: 0x0Media Error: 0 Other Error: 0PredictiveFail: 0 Firmware State: OnlineSpeed: 3.0Gb/s DDF State: SATAPrimary Defect: --- Grown Defect: ---Raw size: 1907729 MB Non-coerced size: 1907217 MBCoerced size: 1906394 MB Enclosure index: 1 Path Count: 1 Slot Number 8Device Name: ATA Product Id: WDC WD20EARS-00MRev: AB51 Vendor Specific: WD-WCAZA9473862Device Type: DISK Device ID: 22 SAS Address 0: 0x5001517e860c1fe9 SAS Address 1: 0x0Media Error: 0 Other Error: 0PredictiveFail: 0 Firmware State: OnlineSpeed: 3.0Gb/s DDF State: SATAPrimary Defect: --- Grown Defect: ---Raw size: 1907729 MB Non-coerced size: 1907217 MBCoerced size: 1906394 MB Enclosure index: 1 Path Count: 1 Slot Number 9Device Name: ATA Product Id: WDC WD20EARS-00MRev: AB51 Vendor Specific: WD-WCAZA9472406Device Type: DISK Device ID: 23 SAS Address 0: 0x5001517e860c1fea SAS Address 1: 0x0Media Error: 0 Other Error: 0PredictiveFail: 0 Firmware State: OnlineSpeed: 3.0Gb/...

[idata]

xevalkan,

I sent you a PM about the log evaluation.

John