Server Products
Data Center Products including boards, integrated systems, Intel® Xeon® Processors, RAID Storage, and Intel® Xeon® Processors
4994 Discussions

SS4000-E New Activation Code

idata
Employee
1,839 Views

Know Anyone, how I can get a new activation code por Client BackUp and Recovery App for my SS400E?

Thank You

0 Kudos
6 Replies
Edward_Z_Intel
Employee
621 Views

If you need to re-activate your license key due to hardware change, try the steps in http://www.intel.com/support/motherboards/server/ss4000-e/sb/CS-022915.htm http://www.intel.com/support/motherboards/server/ss4000-e/sb/CS-022915.htm. If you need license key for new clients, well I'm sorry that won't be available since the product has been End-of-Life for more than 3 years. See http://www.intel.com/support/motherboards/server/ss4000-e/sb/CS-030443.htm http://www.intel.com/support/motherboards/server/ss4000-e/sb/CS-030443.htm.

0 Kudos
idata
Employee
621 Views

I tried to use the link for reactivation you suggested, but after sending old licence file to the email address written in the article, the reply was that the key was used on another computer and that I have to ask for new one.

We did onle some hardware changes, so I needed reactivate old key. What should I do now?

0 Kudos
idata
Employee
621 Views

That response generally means that the license has already reached its maximum activations (4).

0 Kudos
idata
Employee
621 Views

Thanks, but I would like to know, what are my options. I need to be able to use Client Backup and Restore Software. I know that this product is no longer supported so I can not get new licence, but is there any possibility to reactivate old licence?

0 Kudos
idata
Employee
621 Views

Unfortunately no. The resources are not available to create and sell new licenses, or reactivate old licenses

If you're using Windows*, have you considered Windows* Backup? Windows* Backup provides the ability to backup to a network share. If you're using a Linux distro are there equivalent applications available?

Regards,

John

0 Kudos
idata
Employee
621 Views

We were using Client Backup and Recovery sw for its unique features. Thank you for your help.

0 Kudos
Reply