Server Case P4304XXMUXX replacements

[Canno]

Hi, I've got two such servers with S2600 motherboards - one with dual scalable CPU and one with a single scalable CPU (all gold) - so reasonably performant. Alas the newest of the two (3 years old), the PSU has failed and a hot-plug fan has failed (just before the PSU).

Intel has dropped these, but alas I'm not really willing to throw away $40k worth of hardware so I'm asking what replacement for the above Server case+PSU intel (or others) suggests?

The single CPU hardware is currently out of action - which is problematic - so I'm trying to find what I can replace the old with (quickly)

[Dineshbabu]

Hello Canno,

Could you please provide the complete system board model that you are using?

Regards,

Dineshbabu.

[Canno]

S2600STB and S2600STBR - though they are effectively the same - just the R accepts the fixed R CPUs - except it didn't accept my 6258R CPU until I first upgraded the new MB ...

[Dineshbabu]

Hello Canno,

Please share the system debug to analyze the issue. Please refer to the below link to obtain the debug log.

https://www.intel.com/content/www/us/en/support/articles/000027943/server-products.html

Regards,

Dineshbabu.

[Canno]

I've told you what the issues are - one fan failed (orange light) and the PSU failed.

They both report in the MB web event log.

They need to be replaced but I can't get them.

So I need a new case for the motherboard.

I've dealt with a fan failure before on this same system and even back then couldn't get a new fan

I discussed it here before how I hacked a workaround.

But a PSU reporting as failed (and I also could smell bad smoke)

means the PSU needs replacing to work again.

Alas that's not possible, thus the reason for the title

"Server Case P4304XXMUXX replacements"

[Canno]

After getting a hold of a Fractal case which has the right spots to screw the motherboard into,

and using a standard PSU with the case, alas it still isn't happy.

As far as I understand, the S2600STBR should be able to run on a standard ATX PSU (750W in this case)

I have only connected the front header for Power,Led,Reset and the power button works to get it to attempt starting.

PSU->24connector and 1st CPU 8connnector (and disks)

However, the BMC web event log says the following:

8	Sat Feb 3 02:28:17 2024	Pwr Unit Status	BMC	Critical	Power Unit	Power Unit Failure detected - CPU subsystem fault detected - Asserted
7	Sat Feb 3 02:28:12 2024	BMC FW Health	BMC	Warning	Management Subsystem Health	Sensor failure-Front Panel Temp - Asserted
6	Sat Feb 3 02:28:03 2024	Pwr Unit Status	BMC	Informational	Power Unit	Power Off / Power Down - Asserted
5	Sat Feb 3 02:28:03 2024	VR Watchdog	BMC	Critical	Voltage	State Asserted - Asserted
4	Sat Feb 3 02:28:02 2024	P1 Status	BMC	Informational	Processor	Processor Presence detected - Asserted
3	Sat Feb 3 02:28:02 2024	PS1 Status	BMC	Warning	Power Supply	Power Supply input lost - Asserted
2	Sat Feb 3 02:28:01 2024	KCS Policy	BMC	Informational	KCS Policy Control Mode	Allow All - Asserted
1	Sat Feb 3 02:26:33 2024	System Event Log	BMC	Informational	Event Logging Disabled	Log Area Reset/Cleared - Asserted

The fan status of course complains since they are only 3 pin fans and only 3 connected, but that isn't reported in the event log so I assume it should also be OK to boot.

The sensor reading are:

OK	System Airflow	Normal	0 C.F.M
OK	BB Ambient Temp	Normal	33 degree C
OK	BB M.2 Temp	Normal	36 degree C
Unknown	Front Panel Temp	Not Available	No Reading
Unknown	SSB Temp	Not Available	No Reading
OK	BB Mem VR Temp	Normal	41 degree C
OK	BB BMC Temp	Normal	47 degree C
OK	BB Mem VRM Temp	Normal	31 degree C
OK	BB P2 VR Temp	Normal	33 degree C
Unknown	HSBP 1 Temp	Not Available	No Reading
Unknown	Exit Air Temp	Not Available	No Reading
OK	LAN NIC Temp	Normal	58 degree C
Unknown	Fan 01	Not Available	No Reading
Unknown	Fan 02	Not Available	No Reading
Unknown	Fan 03	Not Available	No Reading
Unknown	Fan 04	Not Available	No Reading
Unknown	Fan 05	Not Available	No Reading
Unknown	PS1 Input Power	Not Available	No Reading
Unknown	PS1 Curr Out %	Not Available	No Reading
Unknown	PS1 Temperature	Not Available	No Reading
Unknown	P1 Temperature	Not Available	No Reading
Unknown	P1 Therm Ctrl %	Not Available	No Reading
Unknown	P1 DTS Therm Mgn	Not Available	No Reading
Unknown	DIMM Thrm Mrgn 1	Not Available	No Reading
Unknown	DIMM Thrm Mrgn 2	Not Available	No Reading
Unknown	Agg Therm Mgn 1	Not Available	No Reading
Unknown	BB +12.0V	Not Available	No Reading
Unknown	BB +3.3V Vbat	Not Available	No Reading
OK	Remote Debug	Normal	0x8000
Critical	Pwr Unit Status	Power Off / Power Down Power Unit Failure detected	0x8041
OK	IPMI Watchdog	Normal	0x8000
OK	Physical Scrty	Normal	0x8000
OK	FP NMI Diag Int	Normal	0x8000
OK	SMI Timeout	Normal	0x8000
OK	System Event Log	Normal	0x8000
OK	System Event	Normal	0x8000
OK	Button	Normal	0x8000
OK	BMC Watchdog	Normal	0x8000
Critical	VR Watchdog	State Asserted	0x8002
OK	Fan Redundancy	Normal	0x8000
OK	SSB Therm Trip	Normal	0x8000
OK	KCS Policy	Allow All	0x8008
Warning	BMC FW Health	Sensor failure	0x8010
Critical	Fan 1 Present	Device Removed / Device Absent	0x8001
Critical	Fan 2 Present	Device Removed / Device Absent	0x8001
Critical	Fan 3 Present	Device Removed / Device Absent	0x8001
Critical	Fan 4 Present	Device Removed / Device Absent	0x8001
Critical	Fan 5 Present	Device Removed / Device Absent	0x8001
Warning	PS1 Status	Power Supply input lost	0x8008
OK	P1 Status	Processor Presence detected	0x8080
OK	CPU ERR2	Normal	0x8000
OK	CPU Missing	Normal	0x8000
Unknown	VRD Hot	Not Available	No Reading
Unknown	PS1 Fan Fail	Not Available	No Reading
Unknown	PS1 Fan 2 Fail	Not Available	No Reading
OK	Mem P1 Thrm Trip	Normal	0x8000
OK	Voltage Fault	Normal	0x8000
Unknown	HDD 0 Status	Not Available	No Reading
Unknown	HDD 1 Status	Not Available	No Reading
Unknown	HDD 2 Status	Not Available	No Reading
Unknown	HDD 3 Status	Not Available	No Reading
OK	eSPI Reg Access	Normal	0x8000

[Canno]

Well I guess what this really boils down to is: should the S2600STBR with a single 6258R CPU and 256GB RAM,

be able to run off a standard 750W ATX PSU - using the CPU 8 pin connector and the 24 pin power connector.

Clearly the 750W is more than enough, but alas no idea if you need some other intel custom connection to make it work?

[Dineshbabu]

Hello Canno,

Greetings for the day!

The S2600STBR, with a single 6258R CPU and 256GB of RAM, is able to run off a standard 750W ATX PSU. Using the CPU 8-pin connector and the 24-pin power connector is more than enough.

Also, as per the event entries that you shared, we see there is a power supply input lost (asserted on PS1). In that case, please confirm if the server is powered on. Hence, we don’t see any issues with the motherboard.

As you mentioned earlier, one fan failed (orange light) and the PSU failed, so you can replace it if it is under warranty.

Regards,

Dineshbabu.

[Canno]

No idea about warranty, I built the system myself.

I finally worked out what the Power error actually meant - the board wont boot unless BOTH 8-pin CPU power sockets are connected.

While I only have one CPU in this board, alas it needs both power sockets before it will boot.

So thus yes it does work with a 'standard' ATX PSU, but you need all 3 connections.

In the interim I built another system to handle the data access until I resolved this today, and have now sorted it out and switched the data disks and VMs back to the fixed system.

Thus the dead intel case will now be spare fans for the other intel dual CPU system I have.

[Dineshbabu]

Hello Canno,

Thank you for solving the issue. Please let us know the issue with the fan that you are facing, and also please share the fan model that you are using.

Regards,

Dineshbabu.

[Dineshbabu]

Hello Canno,

Please note this a follow-up post. Please let us know the issue with the fan that you are facing, and also please share the fan model that you are using.

Regards,

Dineshbabu.

[Canno]

There is only one intel fan for the intel case in the topic

As I mentioned above already, however, I've replaced the intel case, since the fan failed and the PSU failed - as I explained in the first post.

I replaced the case since it is dropped from support and hard/impossible to get the replacement parts to fix it.

I've moved the motherboard to a different case (Fractal)

It worked for over a week with a 1200W Corsair PSU, but alas the motherboard gave an error again and now wont boot.

No doubt I'll solve whatever it is this time, or get a new motherboard that has a case that is current and you can buy parts for, to avoid future issues.

Clearly I'm not wanting to throw away the 6258R CPU and 256GB RAM

So this cycles back to the topic I started with.

Is there no intel replacement for the case?

EVERY server case I see on the intel web site says it is discontinued.

https://www.intel.com/content/www/us/en/products/details/servers/server-chassis.html

[Dineshbabu]

Hello Canno,

Since you confirmed the issue with the motherboard, we are happy to assist you in resolving it.

Please confirm the motherboard model.

Also, please confirm if there are any beeps and if the amber LED is blinking on the motherboard.

Lastly, confirm if the system is completing POST.

This information will help us assist you further.

Regards,

Dinesh S

[Dineshbabu]

Hello Canno,

Please note this a follow-up post. Since you confirmed the issue with the motherboard, we are happy to assist you in resolving it.

Please confirm the motherboard model.

Also, please confirm if there are any beeps and if the amber LED is blinking on the motherboard.

Lastly, confirm if the system is completing POST.

This information will help us assist you further.

Regards,

Dinesh S

[Dineshbabu]

Hello Canno,

Greetings for the day!

We would like to inform you that we are closing this request as no response has been received from our previous follow-ups. Please don't hesitate to ask any further questions in the future. Feel free to start a new conversation, as this thread will no longer be monitored.

Best regards, 

Dinesh S