Message during startup:
Error...! Invalid DIMM Population.
DIMM slot A1/B1 can,t be populated when DIMM slot A2/B2 is not populated on the same channel
Press (y) to continue . <n> to Shutdown
Model Motherboard: DBS1200SPSR
How to solve ?
Link Copied
Hi Paulo,
Thank you so much for contacting us about this concern.
Could you please so kind and provide us more information about the Memory RAM that you are using? Such as: Brand Name, Memory Type, Speed and also how many modules are you using?
On the other hand, please check link below with the PDF File and Technical Product Specification of the Motherboard; if you go to section 3.3.1.1 you will be able to find some details about the Memory Population Rules:
https://www.intel.com/content/dam/support/us/en/documents/server-products/S1200SP_TPS_AllSKU.PDF
Please if you have any other question do not hesitate and let me know and I will be more than happy to assist you.
Regards,
Emeth O.
Intel Customer Support Technician
Under Contract to Intel Corporation
Hi Paulo,
I am following up your thread in order to verify if you were able to double check the information provided previously. If you have any other question please do not hesitate and let me know.
Regards,
Emeth O.
Intel Customer Support Technician
Under Contract to Intel Corporation
Hello Emeth
I checked the informed manual. So to be able to use 16GB of RAM, it should be 4 DIMMs of 4GB.
Since we have already purchased a 16GB DIMM, I can disregard the message when I start by pressing Y.
Is there a way to disable this message?
Hi Emeth,
As we already have the server in production, we intend to use only this DIMM.
The memory model is: KSM24ED8 / 16ME
I'm waiting.
Thank you.
Hi Emeth.
Ok.
I will perform a test, after which I will return.
Good afternoon,
This test was successful.
Message does not appear after using slot A2 (blue)
Thank you very much for your attention.
Hi Paulo,
Thank you so much for the information provided.
Please let me know if you have any other question and I will be more than happy to help you.
If not, let me know in order to proceed with the next step and close this thread.
Have a wonderful day,
Regards,
Emeth O.
Intel Customer Support Technician
Under Contract to Intel Corporation
For firmware updates and troubleshooting tips, visit: https://intel.com/support/serverbios
Good Morning
It was only this doubt, you can finish the service.
Thank you!
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