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[Sw2600WF] Cannot access BMC

fboimr
Beginner
473 Views

Hi,

I need to have access to BMC to my S2600WF. Steps i have done:


1. Go to BIOS > Server Management > BMC LAN Configuration

2. Under Baseboard LAN configuration set static IP, subnet mask and GW IP

3. Under User Configuration , enable User2 as Administrator

4. Reboot

Then 
Im accessing the IP with PC from the same network using browser but it shows The connection has timed out and tried via curl it returns

 

curl: (28) Failed to connect to 192.168.10.126 port 80 after 75006 ms: Couldn't connect to server.

 


 

Other attempts:
1. Access via IP  does not work
2. ipmitool -I lanplus -H <IP address> -U <username> returns:

 

Error: Unable to establish LAN session 
Error: Unable to establish IPMI v1.5 / RMCP session

 


 

Questions:

1. How to have access to the BMC?

2. I compared MAC address of mgmt port on server chassis tag with ipmitool output, both are different. chassis tag shows xx:xx:xx:75:23:b8 and ipmitool shows xx:xx:xx:75:23:ba . Why they're different?

3. How to upgrade BIOS and BMC from my server current version as guideline requires more recent version.


 

Versions:
BMC: 2.48.89B32E0D
BIOS: SE5C620.86B.02.01.0012.070720200218

 

 

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IntelSupport
Community Manager
430 Views

Hello fboimr,


Greetings from Intel,


Below are some important updates regarding BMC (Baseboard Management Controller) and BIOS/Firmware for Intel® Server Boards and Intel® Server Systems.


You can access information and resources related to BMC through the following link: 

https://www.intel.com/content/www/us/en/support/articles/000027943/server-products.html. This resource provides valuable insights into BMC functionalities and support for Intel server products.


We also have an update available for the BIOS and firmware for the Intel® Server Board S2600WF family. You can download the update package for UEFI from the following link: 

https://www.intel.com/content/www/us/en/download/18911/intel-server-board-s2600wf-family-bios-and-firmware-update-package-for-uefi.html

Keeping your BIOS and firmware up-to-date is crucial for the optimal performance and security of your server systems.


Thank you for using Intel products and services.


Best Regards,

Vishal 


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IntelSupport
Community Manager
401 Views

Hello fboimr,


Greetings for the day!


This is the first follow-up regarding the issue on [Sw2600WF] Cannot access BMC you reported to us.


We wanted to inquire whether you had the opportunity to review the plan of action (POA) we provided.


Feel free to reply to this email, and we'll be more than happy to assist you further.


Best Regards,

Vishal


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IntelSupport
Community Manager
320 Views

Hello fboimr,


Greetings for the day!


This is the final follow-up regarding the reported issue. We're committed to ensuring a swift resolution and would greatly appreciate any updates or additional information you can provide.


If we don't hear back from you soon, we'll assume the issue has been resolved and will proceed to close the case.


Please feel free to respond to this email at your earliest convenience.


Best Regards,

Vishal 


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