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Unable to connect to BMC web for M20NTP Server System.

Cody3
Beginner
1,183 Views

Hello All,

 

I have M20NTP1UR304 server system.

This is a recently launched server system.
But I can't connect to BMC Web console...

 

I set up in the following order for BMC connection.

1. Enter IP and subnet mask in the Server Management menu in BIOS.
2. Enter the IP and subnetmask of the same band as my laptop.
3. Connect the server's Managemet port to the laptop's RJ45 port.
4. I entered the IP address in the web browser (Chrome, Edge, Firefox) but cannot connect.

 

The system's firmware has been updated to the most recent version.

System BIOS - 0019.D01.2202211640
BMC Firmware - 00.24.0D01

 

Does anyone know what the problem is?
Please tell me...

 

Thanks.

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Cody3
Beginner
1,111 Views

Hello Jose A,

 

I solved this problem from our partner company.

In the M20NTP server system, BMC web service is Disabled by default.

To enable BMC web service, I need to input the following command using ipmitool.

 

 

1. enable channel access

 

ipmitool.exe -I lanplus -H bmcip -U account -P pwd raw 6 0x40 1 0x42 4

 

2. enable web gui

 

ipmitool.exe -I lanplus -H bmcip -U account -P pwd raw 0x32 0x6a 0x01 0x00 0x00 0x00 0x01 0x62 0x6f 0x74 0x68 0 0 0 0 0 0 0 0 0 0 0 0 0 0xff 0xff 0xff 0xff 0xbb 1 0 0 8 7 0 0 0 0

 

Thank you.

 

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JoseH_Intel
Moderator
1,155 Views

Hello Cody3,

 

Thank you for joining the community

 

A couple of things here. First you want to do a BIOS defaults (F9) just to make sure. After that reenter the IP and subnet mask in BIOS > BMC LAN Configuration. Second, about the way you are connecting straight end-to-end to your laptop, it usually requires the NIC settings to be changed, pretty much disabling the DHCP and assigning a fixed IP and subnet mask in the same range of the BMC one. This might be tricky so you can just try to plug your server and laptop to a modem or router RJ45 port and look the BMC IP address without doing any changes to your laptop Network adapter configuration.

 

You also want to check this setup guide for the management configuration details 

 

Let me know if this works

 

Regards

 

Jose A.

Intel Customer Support Technician

For firmware updates and troubleshooting tips, visit:

https://intel.com/support/serverbios

 

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JoseH_Intel
Moderator
1,129 Views

Hello Cody3,

 

I am just following up to double-check if you found the provided information useful. If you have further questions please don't hesitate to ask. If you consider the issue to be completed please let us know so we can proceed to mark this thread as resolved. I will try to reach you back on next Tuesday 17th. After that the thread will be automatically archived.

 

Jose A.

Intel Customer Support Technician

For firmware updates and troubleshooting tips, visit:

https://intel.com/support/serverbios


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Cody3
Beginner
1,112 Views

Hello Jose A,

 

I solved this problem from our partner company.

In the M20NTP server system, BMC web service is Disabled by default.

To enable BMC web service, I need to input the following command using ipmitool.

 

 

1. enable channel access

 

ipmitool.exe -I lanplus -H bmcip -U account -P pwd raw 6 0x40 1 0x42 4

 

2. enable web gui

 

ipmitool.exe -I lanplus -H bmcip -U account -P pwd raw 0x32 0x6a 0x01 0x00 0x00 0x00 0x01 0x62 0x6f 0x74 0x68 0 0 0 0 0 0 0 0 0 0 0 0 0 0xff 0xff 0xff 0xff 0xbb 1 0 0 8 7 0 0 0 0

 

Thank you.

 

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