Server Products
Data Center Products including boards, integrated systems, Intel® Xeon® Processors, RAID Storage, and Intel® Xeon® Processors
4909 Discussions

Unknown error while installing Chipset and VROC driver on Win10 insider build 21286-21313

Hyins
Beginner
‎02-16-2021 09:04 AM
1,552 Views

The "SetupChipset.exe" and "SetupVROC.exe" won't install with an unknown error (0x80070643 in log files) on these Win 10 insider builds, I have tried test the Intel Chipset Device Software v10.1.18612.8252/v10.1.18383.8213 and Intel Virtual RAID On CPU v7.5.0.1990/v6.3.0.1031 after doing a clean install of Win 10 insider build 21286/21292/21296/21301/21313, I think the installation package is not compatible these Win10 insider builds.

They can install successfully without error on Win10 old build 20262, beta build 19042.804 and Server 2022 with GUI build 20292.

Logs.zip
0 Kudos

Link Copied

3 Replies
JoseH_Intel
Moderator
‎02-16-2021 05:33 PM
1,542 Views

Hello Hyins,

 

Thank you for joining the Intel community

 

Could you tell what server system do you have so we can look for the specific file you are attempting to install? Besides that, according to the Tested Operating Systems for Intel® Virtual RAID on CPU (Intel® VROC) and Intel® Server Boards, Windows 10 is not a supported OS, so most likely the error you are receiving is been caused because of this. 

 

For more details you want to check: https://www.intel.com/content/www/us/en/support/articles/000055604/server-products/server-boards.html

 

Hope it helps

 

Regards

 

Jose A.

Intel Customer Support Technician

For firmware updates and troubleshooting tips, visit:

https://intel.com/support/serverbios

 

0 Kudos
Copy link
JoseH_Intel
Moderator
‎02-18-2021 10:00 PM
1,512 Views

Hello Hyins,


I am just following up to double-check if you found the provided information useful. If you have further questions please don't hesitate to ask. If you consider the issue to be completed please let us know so we can proceed to mark this thread as closed. I will try to reach you by a very last time on next Monday 22nd.


Regards


Jose A.

Intel Customer Support Technician

For firmware updates and troubleshooting tips, visit:

https://intel.com/support/serverbios


0 Kudos
Copy link
JoseH_Intel
Moderator
‎02-22-2021 10:18 PM
1,504 Views

Hello Hyins,


We will proceed to mark this thread as closed. If you have further issues or questions just go ahead and submit a new topic.


Regards


Jose A.

Intel Customer Support Technician


0 Kudos
Copy link
Reply

Community support is provided Monday to Friday. Other contact methods are available here.

Intel does not verify all solutions, including but not limited to any file transfers that may appear in this community. Accordingly, Intel disclaims all express and implied warranties, including without limitation, the implied warranties of merchantability, fitness for a particular purpose, and non-infringement, as well as any warranty arising from course of performance, course of dealing, or usage in trade.

For more complete information about compiler optimizations, see our Optimization Notice.