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VA-API not working ( va_getDriverName() failed with unknown libva error )

kromsam
Beginner
1,219 Views

I have a HP Microserver with an Intel® Xeon® Processor E3-1260L inside. I have been trying to set up hardware acceleration. I run this on the latest OpenMediaVault. I want it to work with Jellyfin.

 

I installed the VA drivers.

sudo apt-get install i965-va-driver-shaders

 

But when I run

sudo vainfo

 

I get:

 

error: XDG_RUNTIME_DIR not set in the environment.
error: can't connect to X server!
libva info: VA-API version 1.4.0
libva info: va_getDriverName() returns -1
libva error: va_getDriverName() failed with unknown libva error,driver_name=(null)
vaInitialize failed with error code -1 (unknown libva error),exit

 

I tried the following:

 

export LIBVA_DRIVER_NAME=i965
export LIBVA_DRIVERS_PATH=/usr/lib/x86_64-linux-gnu/dri

 

But this was to no avail.

 

What am I missing?

0 Kudos
2 Replies
JosueO_Intel
Moderator
1,153 Views

Hello kromsam,


Thank you for posting on the Intel communities. We will move your question to the correct subforum, the team in charge will get back to you soon. 


Regards,  


Josue O.  

Intel Customer Support Technician



Paul_R_Intel
Moderator
1,121 Views

Hello, kromsam.  

 

Thank you for joining the community  

  

Intel® Xeon® Processor E3-1260L and the associated spare parts and accessories have been discontinued. This info is also to inform you that support for the said products has been switched to self-service support.  

 

 

The available self-service support options include:  

  

  • Technical support content available online.  
  • Warranty service through the Warranty Center.  
  • Support and services for members of the Intel Channel Program through the Intel® Reseller Center.  

 

 

 You may also find the Discontinued Products website helpful to address your request. :  

 https://www.intel.com/content/www/us/en/support/discontinued-products.html  

 

 

You can find the product information and support status at the following link:  

 



Intel Customer Service Agents no longer respond to telephone, chat, community support forum, or email inquiries for self-service products. We will proceed to mark this thread as closed, other members may still provide further help, thank you for choosing Intel.  


 

Regards,  

  

Paul R.   

Intel Customer Support Technician   

For firmware updates and troubleshooting tips, visit:   

https://intel.com/support/serverbios   


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