VROC RAID10 failed

[jolovicn]

Dear,

I have problem with RAID10 on Supermicro server X11DPU-ZE+.

After a restart caused by a memory error one of RAID volume is in status: Failed. It is RAID10 with 5 SSD, 4 in raid one spare. After restart RAID status is Failed and 4 drive is out of RAID. IS it possible to recover that RAID.

I would be very grateful if you could help me.

Best regards,

Nikola

[IntelSupport]

Hello Jolovicn,

Kindly help us with the RAID controller model that you are using.

Kindly confirm if you are using any additional key for RAID.

Kindly Provide SSD model that you are using.

Thanks & Regards

Manoranjan Das

[jolovicn]

Hello Manoranjan,

I use:

VROC from CPU, Server Supermicro 2029UZ-TN20R25M

Chipset - Intel® C621 chipset

CPU - Xeon 2x 6226R

SSD/NVMe - Intel DC P4610 1.6TB NVMe - SSDPE2KE01

Yes, I have key for VROC, the system has been operational for 4 years.

Intel Storage manager from windows see RAID10 volume with one NVMe inside another 3 is unknown disk status.

All four NVMe SMART status is OK, without error.

Thanks,

Best regards,

Nikola Jolovic

[jolovicn]

All four NVMe SMART status is OK, without error.

[jolovicn]

Is there any program that would scan all NVMe and find if they were in RAID?

[IntelSupport]

Hello jolovicn,

Thank you for reaching out to the intel community! 

Kindly share the System Suppot Utility Logs using the below links. 

https://www.intel.com/content/www/us/en/support/articles/000057926/memory-and-storage.html 

Kindly confirm whether you are using the standard key or the premium key for this RAID. 

Regards

Manoranjan Das

[IntelSupport]

Hello jolovicn,

Thank you for reaching out to the intel community! 

Kindly share the System Suppot Utility Logs using the below links. 

https://www.intel.com/content/www/us/en/support/articles/000057926/memory-and-storage.html 

Kindly confirm whether you are using the standard key or the premium key for this RAID. 

Regards

Manoranjan Das

[IntelSupport]

Hello jolovicn,

Thank you for reaching out to the intel community! 

Kindly share the System Suppot Utility Logs using the below links. 

https://www.intel.com/content/www/us/en/support/articles/000057926/memory-and-storage.html 

Kindly confirm whether you are using the standard key or the premium key for this RAID. 

Regards,

Manoranjan Das.

[IntelSupport]

Hello jolovicn,

Thank you for reaching out to the intel community! 

Kindly share the System Suppot Utility Logs using the below links. 

https://www.intel.com/content/www/us/en/support/articles/000057926/memory-and-storage.html 

Kindly confirm whether you are using the standard key or the premium key for this RAID. 

Regards

Manoranjan Das

[IntelSupport]

Hello Nikola,

Greetings for the day! 

We would like to inform you that we are closing this request as no response has been received from our previous follow-ups.

Please don't hesitate to ask any further questions in the future. Feel free to start a new conversation, as this thread will no longer be monitored.

Regards,

Manoranjan Das.