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Daks20
Beginner
219 Views

XTU (Extreme Tuning Utility) ERROR

Hi a couple of weeks ago I am using Intel XTU, at first I had no problems, but one day I woke up and turned on my computer normally and when I started the program it said "Unable to start Intel Extreme Tuning Utility. If there is another performance tunning application running, you must close it before trying to start this application. " I don't know what happens, the truth is I have reviewed and I do not have any other program, the program worked excellent the first week.

My current version of windows is: Windows 10 home Version 1909.

My PC specs:

Intel I5 9300H
GTX 1050 3GB
16 GB RAM
256GB M.V2 SSD
HDD 1TB

When I started using it I had no problems, now I don't know what to do, if they can help it would be perfect.

Thank you very much!

0 Kudos
4 Replies
AlHill
Super User
207 Views

Your H processor is not supported by XTU.  XTU only supports X and K processors.

 

Daks20
Beginner
204 Views

If you can't stand me, how did 1 week ago if it worked for me?

Daks20
Beginner
202 Views

Why did last week work for me?

AlHill
Super User
197 Views

On the XTU download page, it clearly says:

"Intel XTU may or may not work on unsupported processors."

That page also tells you which processors are supported:

https://downloadcenter.intel.com/download/29183/Intel-Extreme-Tuning-Utility-Intel-XTU

 

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