after upgrading bios/bmc/dual BMC ver Displaying in Data centre Manager for intel m50cyp motherboard

[Ramkesh123]

2.92 and 2.87

[Sazirah]

Hi Ramkesh123,

Thank you for posting in Intel Community Forum. 

Regarding the issue reported above, we require more details to assist you further:

1) Kindly elaborate further on the issue that you are currently facing.

2) Please share the link you are using to upgrade the BIOS.

3) Kindly share if there is any error found.

4) Please share the system that you are currently using.

Regards,

Sazzy_Intel

Intel Customer Support Technician

[Ramkesh123]

hi Sazzy,

actually i have upgraded bios/bmc/cpld and fru sdr    from M50CYP_EFI_BIOS01.01.0004_ME04.04.04.58_BMC2.87.be6beeae_CPLD3.4_FRUSDR0.38_PMem2.2.0.1553   To    M50CYP_EFI_BIOSR01.01.0009_ME04.04.04.500_BMC2.92.19c01286_CPLD4.9_FRUSDR0.46_PMem2.2.0.1553 , after upgrading all this i am getting issue in intel DCM  (data center manager ) software, unable to fetch data like disk drive,Host NIC and Memory also and it is showing dual bmc ver 2.87-2.92 both in firmware distribution in dcm console. after upgrading it should show single fw ver-2.92 as i shared  in snaps. please check this issue and revert to me. 

for your reference i have attached snaps and links also attached below from where i downloaded the firmware and bios-

Server Model- Intel M50CYP

Problems- Getting not fetching data in intel dcm console and data not syncing in dcm console

Intel® Server Board M50CYP Family BIOS and Firmware Update Package for UEFI

thanks

ramkesh123

[Poojitha]

Hi Ramkesh123,

We would like to inform you that there is an ongoing case with the same query, Case 06552561. We have already requested the necessary debug logs in that case. As such, we will proceed with closing this case as a duplicate.

We kindly request that you continue to communicate with us through Case 06552561 for any further assistance or updates.

Should you have any questions or need further clarification, please don’t hesitate to reach out. We appreciate your understanding!

Best regards,

Poojitha N

Intel Customer Support Technician