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dual xeon e5-2650 v2 test Math - Fail

Hello

 

I did a test with your utility. And I have not passed the Math tests. What could be the problem?

screenshot http://prntscr.com/qknaje

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Emeth_O_Intel
Moderator
130 Views

Hi,

 

Thank you for contacting Intel® Xeon® Community.

 

I would like to share with you the documentation of the tool in order to provide you a better understanding of the features and its test specifically.

 

Please check the link of the Intel® Processor Diagnostic Tool Windows Help below:

 

https://www.intel.com/content/dam/support/us/en/documents/processors/intelprocessordiagnostictoolhel...

 

As additional information, I would like to let you know that in order to run the Math Test with successfully results it is very important that your system supports the following features:

 

  1. AVX OS Support.
  2. AVX Support.
  3. FMA3 Support.
  4. AVX2 support.

In order to validate the support of your system with those features, could you please so kind and provide us a screenshot from the Intel® Processor Diagnostic Tool on the section "CPU Features"?

 

Please check a picture in the comment below as a reference:

 

 

Also, you can validate the compatibility of those features from the "CMD" Utility.

 

As a matter of fact, the Intel Processor Diagnostic Tool Windows Help Documentation that I shared above on page 21,

 

There are some steps in order to run the tool and the tests from the CMD Microsoft Windows Utility.

 

On the other hand, in order to test the Math features specifically from the CMD utility you can use the following commands:

(This information can be found in the documentation as well)

 

  1. Math_FP.exe -errstop
  2. Math_PrimeNum.exe -errstop
  3. AVX.exe -c

 

Finally, at the beginning of the documentation, there are some Software Requirements in order to use the tool without any problem.

 

Please confirm that every detail provided above and let me know the outcome in order to verify the information and proceed with the next step.

 

 

Best regards,

 

Emeth O.

Intel® Server Specialist 

A Contingent Worker at Intel.

Emeth_O_Intel
Moderator
130 Views

IPDT.jpg

Emeth_O_Intel
Moderator
130 Views

Hello,

 

I am following up on your thread in order to verify if you were able to confirm the information about the feature supported.

 

Please if you have more questions or additional information do not hesitate and let me know and I will be more than happy to assist you.

 

It is very important to confirm the full functionality of your system. I will be waiting for your response in order to proceed with the next step.

 

Best regards,

 

Emeth O.

Intel® Server Specialist 

A Contingent Worker at Intel.

Emeth_O_Intel
Moderator
130 Views

Hello,

 

I was reviewing your thread and unfortunately, I have not seen any activity recently from your end on this thread.

 

I am going to proceed and close this thread, but before to conclude I would like to suggest you verify the following details:

 

  1. To make sure your system has the corresponding CPU Features Supported in order to perform the Math Test successfully.
  2. To make sure your system has the correct software required to run the tool without any problem.

 

If you have more questions, please do not hesitate and contact us back and we will be more than happy to assist you.

 

Have a wonderful day.

 

Best regards,

 

Emeth O.

Intel® Server Specialist 

A Contingent Worker at Intel.

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