iaStorE - EventID 4155. I/O has failed

[xabbep]

Привет. Помоги мне, пожалуйста.

- Система

- Провайдер

[Имя] iaStorE

- EventID 4155

[Qualifiers] 49159

Уровень 2

Задача 0

Ключевые слова 0x80000000000000

- TimeCreated

[SystemTime] 2021-10-26T00: 03: 10.554000000Z

EventRecordID 58188

Канал Системный

компьютер

Безопасность SERV-B1

- EventData

S2RBNXAH339350L
0000000002003000000000003B1007C0000000000000000000000000000000000000000000000000

-------------------------------------------------- ------------------------------

Двоичные файлы:

По словам

0000: 00000000 00300002 00000000 C007103B
0008: 00000000 00000000 00000000 00000000
0010: 00000000 00000000

По байтам

0000: 00 00 00 00 02 00 30 00 ...... 0.
0008: 00 00 00 00 3B 10 07 C0 ....; .. À
0010: 00 00 00 00 00 00 00 00 ........
0018: 00 00 00 00 00 00 00 00 .... ....
0020: 00 00 00 00 00 00 00 00. .......

[AdrianM_Intel]

Hello xabbep,

Thank you for posting on the Intel® communities. 

Our support is only provided in English. We may not be able to translate screenshots attached to the thread. In order assist you, we use a translation tool. 

To better assist you with the information posted, could you please let us know more details?

• What is the model of your Intel server?
• Where are you seeing these errors?
• When did it start and what are the sympthoms of the system?

Please provide us more details.

Regards,

Adrian M.

Intel Customer Support Technician

[xabbep]

1. Motherboard:  

manufacturer - Supermicro

Model - Super Server

Serial No.: ZM197S002093

HDD:

Model -  ATA Samsung SSD 850 SCSI Disk Device

Model - Intel Raid 1 Volume SCSI Disk Device

2. Storage controller card: 

Intel(R) C600+/C220+ series chipset SATA RAID Controller (driver ver. 5.6.0.1006)

Intel(R) Volume Management Device NVMe RAID Controller (driver ver. 5.6.0.1016)

3. Operating system: Microsoft Windows Server 2008 R2 Enterprise

Installation date - 09.10.2019

[xabbep]

symptoms started about a year later, after installing the system

[xabbep]

1. Motherboard:  

manufacturer - Supermicro

Model - Super Server

Serial No.: ZM197S002093

HDD:

Model -  ATA Samsung SSD 850 SCSI Disk Device

Model - Intel Raid 1 Volume SCSI Disk Device

2. Storage controller card: 

Intel(R) C600+/C220+ series chipset SATA RAID Controller (driver ver. 5.6.0.1006)

Intel(R) Volume Management Device NVMe RAID Controller (driver ver. 5.6.0.1016)

3. Operating system: Microsoft Windows Server 2008 R2 Enterprise

[xabbep]

1. Материнская плата:  

производитель - Supermicro

Модель - Super Server

Серийный номер: ZM197S002093

HDD:

Модель - ATA Samsung SSD 850 SCSI Disk Device

Модель - Дисковое устройство Intel Raid 1 Volume SCSI

2. Карта контроллера памяти: 

RAID-контроллер SATA для набора микросхем Intel (R) C600 + / C220 + (версия драйвера 5.6.0.1006)

RAID-контроллер NVMe устройства управления томами Intel (R) (версия драйвера 5.6.0.1016)

3. Операционная система: Microsoft Windows Server 2008 R2 Enterprise.

[xabbep]

 

[AdrianM_Intel]

Hello xabbep,

Thank you for your response.

Thank you for the details but can you please let us know where you are seeing the error and what is the Intel product having issues?

• is this related to the chipset drivers or RAID drivers?
• Are you using a RAID PCIe card from Intel or embedded RAID technology from Super Micro?

We also noticed that this is a third-party motherboard and the support and drivers should be provided by the manufacturer.

Regards,

Adrian M.

Intel Customer Support Technician 

[Victor_G_Intel]

Hello xabbep,

Were you able to check the previous post?  

Please let me know if you need further assistance.  

Best regards,

Victor G. 

Intel Technical Support Technician  

[Victor_G_Intel]

Hello xabbep, 

We have not heard back from you. 

If you need any additional information, please submit a new question as this thread will no longer be monitored  

Regards,

Victor G.  

Intel Technical Support Technician