Server Products
Data Center Products including boards, integrated systems, Intel® Xeon® Processors, RAID Storage, and Intel® Xeon® Processors
4958 Discussions

intel driver and support assistant not installing

VertEX
Beginner
634 Views

my intel driver and support assistance is not getting installed so what to do it shows error 0x80072F7D

0 Kudos
4 Replies
vish1
Employee
584 Views

Hello VertEX,


To better assist you with the issue you are experiencing, could you please provide more details about the problem? Specifically, we could like to know:

  1. What specific issue are you facing?
  2. Are you receiving any error messages? If so, please share the details.

Additionally, could you please provide the SSU (System Support Utility) log? This will help us diagnose the issue more effectively.


Best Regards,

Vishal


0 Kudos
IntelSupport
Community Manager
404 Views

Hello VertEX,


Greetings for the day!


We are following up to find out if you were able to find the information we requested. Please reply to confirm, so we can continue helping on a resolution. Looking forward to receiving your reply.


Regards,

Vikas


0 Kudos
Suneesh
Employee
287 Views

Hello VertEX,


Good day.


To assist with the diagnosis, we specifically need the IDSA (Intel® Driver & Support Assistant) logs rather than SSU logs. Here are the instructions you can follow: https://www.intel.com/content/www/us/en/support/articles/000089850/software/software-applications.html


Regards,

Suneesh_Intel


0 Kudos
vish1
Employee
55 Views

Hello VertEX,


Good day.


I am writing to follow up on your case. We wanted to inquire whether you had the opportunity to review our previous email we provided.

 

Best Regards,

Vishal Shet P

Intel Customer Support Technician

intel.com/vroc


0 Kudos
Reply