intel driver and support assistant not installing

[VertEX]

my intel driver and support assistance is not getting installed so what to do it shows error 0x80072F7D

[vish1]

Hello VertEX,

To better assist you with the issue you are experiencing, could you please provide more details about the problem? Specifically, we could like to know:

1. What specific issue are you facing?
2. Are you receiving any error messages? If so, please share the details.

Additionally, could you please provide the SSU (System Support Utility) log? This will help us diagnose the issue more effectively.

Best Regards,

Vishal

[IntelSupport]

Hello VertEX,

Greetings for the day!

We are following up to find out if you were able to find the information we requested. Please reply to confirm, so we can continue helping on a resolution. Looking forward to receiving your reply.

Regards,

Vikas

[Suneesh]

Hello VertEX,

Good day.

To assist with the diagnosis, we specifically need the IDSA (Intel® Driver & Support Assistant) logs rather than SSU logs. Here are the instructions you can follow: https://www.intel.com/content/www/us/en/support/articles/000089850/software/software-applications.html

Regards,

Suneesh_Intel

[vish1]

Hello VertEX,

Good day.

I am writing to follow up on your case. We wanted to inquire whether you had the opportunity to review our previous email we provided.

Best Regards,

Vishal Shet P

Intel Customer Support Technician

intel.com/vroc