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intel driver and support assistant not installing

VertEX
Beginner
633 Views

my intel driver and support assistance is not getting installed so what to do it shows error 0x80072F7D

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4 Replies
vish1
Employee
583 Views

Hello VertEX,


To better assist you with the issue you are experiencing, could you please provide more details about the problem? Specifically, we could like to know:

  1. What specific issue are you facing?
  2. Are you receiving any error messages? If so, please share the details.

Additionally, could you please provide the SSU (System Support Utility) log? This will help us diagnose the issue more effectively.


Best Regards,

Vishal


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IntelSupport
Community Manager
403 Views

Hello VertEX,


Greetings for the day!


We are following up to find out if you were able to find the information we requested. Please reply to confirm, so we can continue helping on a resolution. Looking forward to receiving your reply.


Regards,

Vikas


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Suneesh
Employee
286 Views

Hello VertEX,


Good day.


To assist with the diagnosis, we specifically need the IDSA (Intel® Driver & Support Assistant) logs rather than SSU logs. Here are the instructions you can follow: https://www.intel.com/content/www/us/en/support/articles/000089850/software/software-applications.html


Regards,

Suneesh_Intel


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vish1
Employee
54 Views

Hello VertEX,


Good day.


I am writing to follow up on your case. We wanted to inquire whether you had the opportunity to review our previous email we provided.

 

Best Regards,

Vishal Shet P

Intel Customer Support Technician

intel.com/vroc


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