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s1200spl fan spin to slow

SOlcz
Beginner
2,863 Views

Hello,

my Intel S1200SPL is in a third party case an I got problems with the fan speed. I have two PWM fans and one with 3 pin.

The Fans with PWM spin to slow and the 3 pin fan spin withe 100%. How can I fix this?

I allready made a SDR update and choose "Other Case" and set the fans.

0 Kudos
30 Replies
idata
Employee
101 Views

Hello Sebastian,

 

 

Thank you for patience on this case.

 

 

Now that you have ran a new update on the board, can you please send me a new log report from the board to how is the board behaving now that you add the four pin fans?

 

 

Please let me know your results.

 

 

Regards,

 

Jeremiah A,

 

Intel(R) Technical Support.

 

SOlcz
Beginner
101 Views

Hi Jeremiah,

here ist the SEL report for you.

Regards

Sebastian

idata
Employee
101 Views

Hello Sebastian,

 

 

I hope you are doing well today.

 

 

I checked the logs; even after doing the update the fans are still reporting errors. At this point I suggest contacting our support center and request a board replacement.

 

 

Here is the information for our support center:

 

Telefon

Wir empfehlen Ihnen, sich vor der Kontaktaufnahme mit Intel an Ihren Händler oder Distributor zu wenden.Informationen zum Telefonsupport finden Sie auf der Seite http://www.intel.com/content/www/de/de/support/contact-support/emea-contact.html?_ga=2.148365299.513... Supportkontaktinformationen für EMEA.
idata
Employee
101 Views

Hi Sebastian,

 

 

I hope you are doing well today.

 

 

I'm following up with you today to see if you were to contact our support center in order to get the sever board replaced.

 

 

Please let me know your results.

 

 

Regards,

 

Intel(R) Technical Support
idata
Employee
101 Views

Hi Sebastian,

 

 

I hope you are doing well today.

 

 

I'm following up with you today to see if you were to contact our support center in order to get the sever board replaced.

 

 

Please let me know your results.

 

 

Regards,

 

Intel(R) Technical Support
idata
Employee
101 Views

Hi Sebastian,

 

 

I hope you are doing well today.

 

 

I'm following up with you today to see if you were to contact our support center in order to get the sever board replaced.

 

 

Please let me know your results.

 

 

Regards,

 

Intel(R) Technical Support
SOlcz
Beginner
101 Views

Hi,

I am still in converastion with the vendor. Let you know the result.

Regards

idata
Employee
101 Views

Hi,

 

 

Excellent.

 

 

Please let me know your results.

 

 

Regards,

 

Jeremiah A.

 

Intel(R) Technical Support
SOlcz
Beginner
101 Views

Hi Jeremiah,

the vendor told to try high performence fans. Now the fans spin correct. The Problem is solved.

Thank you all for your help.

idata
Employee
101 Views

Hello Sebastian,

 

 

I hope you are doing well today.

 

 

I'm glad to hear that the issue got solved.

 

 

Based on the information I will proceed in closing this case.

 

 

It was a pleasure assisting you with this issue.

 

 

Thank you for choosing Intel(R).

 

 

Best regards,

 

Jeremiah A.

 

Intel(R) Technical Support

 

 

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