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jwei01
Beginner
488 Views

s2600 CW2R主板电源错误

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Pwr Unit Redund 报告冗余已失效; 报告该设备单元仍然可以在拥有正常操作最低要求的资源下工作

确定双电源没有问题 刚买的时候使用的出场bios没有这个问题,升级到最新bios ​(SE5C610.86B.01.01.0028.121720182203)一直报警这个错误

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1 Solution
JoseH_Intel
Moderator
119 Views

Hello jwei01

 

After checking the logs attached we found some intermittent critical errors in PSU sensor 0x67 followed by non-critical errors in sensor 0x67. If you have already connected to a non uninterruptable power system this errors might be caused by spikes and transients from your power system. It is possible these could be false alarms causing not impact on the server operation.

 

An alternate solution could be getting both PSU and power distribution board replaced under warranty with the chance of the issue to continue if caused by external sources. In order to get this replacement created please contact us by phone or email explaining the issue and referring to this thread.

 

Regards

 

Jose A.

Intel Customer Support Technician

A Contingent Worker at Intel

 

View solution in original post

13 Replies
JoseH_Intel
Moderator
119 Views

Hello jwei01,

 

Thank you for joining the community

 

Could you please detail what server board or chassis are you using?

Are you looking at any amber or red LED lights in any of the PSU or the front of the server?

What power redundancy setting do you have set in BMC/BIOS?

 

Will look forward for your updates

 

Jose A.

Intel Customer Support Technician

A Contingent Worker at Intel

JoseH_Intel
Moderator
119 Views

Hello jwei01,

 

I am just following up to double check if you were able to gather the requested information. Otherwise let us know if you require more time to accomplish this.

If you consider the issue to be completed please let us know so we can proceed to mark this thread as resolved.

This thread will be marked as resolved automatically in the next 72 hours if no activity is received.

 

Regards

Jose A.

Intel Customer Support Technician

A Contingent Worker at Intel

jwei01
Beginner
119 Views

你好

谢谢回复

1机箱:​INTEL P4308XXMHDR。

2主板:​Intel S2600CW2R。

3状态灯绿闪。

4BMC / BIOS中没有配置过电源设置(也没有找到哪里可以设置)​。

5在升级为最新到bios后, 之前到冗余模式好像变成了负载均衡了。​

6在BMC里面服务器健康状态,名称:Pwr Unit Redund 状态:报告冗余已失效; 报告该设备单元仍然可以在拥有正常操作最低要求的资源下工作 健康状态:警告 读值:0x000A

7请问在哪里可以配置电源冗余模式?

JoseH_Intel
Moderator
119 Views

Hello jwei01,

 

The power redundancy settings are gathered automatically during a BIOS/FRU update when more than 1 PSU is detected in BMC.

Could you tell if there is any Uninterruptable Power System where this server is connected to? There are some cases where non-sinewave UPS might make the PSU to generate false power redundancy errors.

 

Will wait for your updates

 

Jose A.

Intel Customer Support Technician

A Contingent Worker at Intel

JoseH_Intel
Moderator
119 Views

Hello jwei01,

 

I am just following up to double check if you were able to gather the requested information. Otherwise let us know if you require more time to accomplish this. If you consider the issue to be completed please let us know so we can proceed to mark this ticket as resolved. This support interaction will be marked as resolved automatically in the next 72 hours if no activity is received.

 

Regards

 

Jose A.

Intel Customer Support Technician

A Contingent Worker at Intel

JoseH_Intel
Moderator
119 Views

Hello jwei01,

 

We will proceed to mark this thread as resolved. If you have further issues or questions just go ahead and create a new topic.

 

 

Jose A.

Intel Customer Support Technician

A Contingent Worker at Intel

jwei01
Beginner
119 Views

直接使用AC电源还是一样的错误!bios里面好像没有关于冗余模式分配的设置!​

jwei01
Beginner
119 Views

我上传一份​系统诊断日志和事件日志。

jwei01
Beginner
119 Views

事件日志​

JoseH_Intel
Moderator
119 Views

Hello jwei01,

 

Thanks for the logs provided. We will proceed to analyze them and will let you know about our findings.

 

Regards

 

Jose A.

Intel Customer Support Technician

A Contingent Worker at Intel

JoseH_Intel
Moderator
120 Views

Hello jwei01

 

After checking the logs attached we found some intermittent critical errors in PSU sensor 0x67 followed by non-critical errors in sensor 0x67. If you have already connected to a non uninterruptable power system this errors might be caused by spikes and transients from your power system. It is possible these could be false alarms causing not impact on the server operation.

 

An alternate solution could be getting both PSU and power distribution board replaced under warranty with the chance of the issue to continue if caused by external sources. In order to get this replacement created please contact us by phone or email explaining the issue and referring to this thread.

 

Regards

 

Jose A.

Intel Customer Support Technician

A Contingent Worker at Intel

 

View solution in original post

JoseH_Intel
Moderator
119 Views

Hello jwei01

 

Do you have any further details, updates, questions or comments in regards to this issue?

This thread will be marked as resolved automatically in the next 72 hours if no activity is received.

 

Regards

 

Jose A.

Intel Customer Support Technician

A Contingent Worker at Intel

JoseH_Intel
Moderator
119 Views

Hello jwei01

 

We will proceed to mark this thread as resolved. If you have further issues or questions just go ahead and create a new topic.

 

Jose A.

Intel Customer Support Technician

A Contingent Worker at Intel

 

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