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Community Manager
2,394 Views

selview hangs in server 2008 r2

hey , having some problems here. both selview and syscfg from intel hang up in server 2008 r2, I have 6 machines and it hangs on all of them.

event log reports:

Faulting application name: syscfg.exe, version: 0.0.0.0, time stamp: 0x4bfe0ab0

 

Faulting module name: EfiVar.dll, version: 0.0.0.0, time stamp: 0x4bfe0a24

 

Exception code: 0xc0000005

 

Fault offset: 0x00004166

 

Faulting process id: 0x94c

 

Faulting application start time: 0x01cbf0afb52d85e8

 

Faulting application path: C:\Users\Administrator\Desktop\S5500_Windows_4_2\Windows_SYSCFG_V501_B25\SysCfgRelease\syscfg.exe

 

Faulting module path: C:\Users\Administrator\Desktop\S5500_Windows_4_2\Windows_SYSCFG_V501_B25\SysCfgRelease\EfiVar.dll

 

Report Id: f2ded50b-5ca2-11e0-a5d3-001517de9139

and

Faulting application name: Selview.exe, version: 0.0.0.0, time stamp: 0x4bf53304

 

Faulting module name: msipmi.dll, version: 0.0.0.0, time stamp: 0x4a3e42e4

 

Exception code: 0xc0000005

 

Fault offset: 0x00000000000020d3

 

Faulting process id: 0x7c8

 

Faulting application start time: 0x01cbf0afe454d653

 

Faulting application path: C:\Users\Administrator\Desktop\S5500_Windows_4_2\Windows_SELVIEWER_V201_B19\x64\Selview.exe

 

Faulting module path: C:\Users\Administrator\Desktop\S5500_Windows_4_2\Windows_SELVIEWER_V201_B19\x64\msipmi.dll

 

Report Id: 22277fc4-5ca3-11e0-a5d3-001517de9139

any idea how to fix or is there any other way beside this and ASC to view and clear bmc/bios logs?

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6 Replies
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Employee
11 Views

Which server board are you using? Did you get the IPMI driver installed properly? (run install.cmd under InstallationEM64T folder, and you should see "Intel Intelligent Management Bus Driver V13.9" in device manager)

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Valued Contributor III
11 Views

That is a strange one. Never had any issues with SELVIEW or SYSCFG loading.

They both use the IMBDVR so my guess would be that the driver did not get installed correctly somehow,

Try a driver reinstall by opening a command window and navagating to C:\Users\Administrator\Desktop\S5500_Windows_4_2\Windows_SYSCFG_V501_B25\InstallationEM64T

then run C:\Users\Administrator\Desktop\S5500_Windows_4_2\Windows_SYSCFG_V501_B25\InstallationEM64T\ Install.cmd \

(Don't forget the slash at the end to tell it the files are in this directory)

Option B:

Down load the EFI Uttility package http://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=18317&lang=eng http://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=18317&lang=eng

extract to USB key

reboot system & press F6 for boot menu

Select EFI

mount USB fob (FS0: most likley)

run SELVIEW from fob.

Option C

Yes, any IPMI tool can be configured to access and clear the SEL log, but it is a lot more work to explain than the first 2 options.

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Community Manager
11 Views

hmz, syscfg now works.

the problem is with selview, because when I try to install the driver I get:

"MSIPMI Driver detected. Skipping IMBDRV installation"

so my guess is that ms somehow installed some generic driver that isn't working very well the problem is I fail to find the ms name for it to uninstall ?

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Community Manager
11 Views

hey I managed to fix it, uinstalled ms generic driver and reinstalled intel and works fine thank you for your response sir helped me alot.

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Community Manager
11 Views

Paul,

I'm up against the same error. Can you provide some command line details on how you resolved it?

Thanks,

Bill

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Community Manager
11 Views

Hello, just said. I uninstalled the microsoft generic impi driver. do not reboot, go then and install the impi driver prior using sel view and it will work

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