server SR2500

[amoun1]

Hi , We have problem server Intel SR2500 the server hang , and there is no post , no video output

[AP16]

Remove the memory modules and try to power-on. If no beeps - that can be PSU or motherboard.

[amoun1]

Hi , How i can know if the problem is motherboard or PSU , Because the server work there is SSH connection , but many time hang without Error message OS log , no SSH connection and the server have 2 PSU

[AP16]

So if sever actually works for some time, enable all event logs in BIOS Setup and, after next hang and power cycle, read BIOS event log, it may contain the clues.

[amoun1]

Hi, How we can read BIOS event log

[AP16]

Ow, that hardware may not contain event log viewer in BIOS setup. If so, proceed to

http://www.intel.com/support/motherboards/server/sb/CS-031911.htm http://www.intel.com/support/motherboards/server/sb/CS-031911.htm

[idata · Accepted solution]

Hi,

We recommend contacting our support group directly for assistance on extracting the server logs and narrow the issue accurately:

http://www.intel.com/p/en_US/support/contactsupport http://www.intel.com/p/en_US/support/contactsupport