Server Products
Data Center Products including boards, integrated systems, Intel® Xeon® Processors, RAID Storage, and Intel® Xeon® Processors
4921 Discussions

server SR2500

amoun1
Beginner
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Hi , We have problem server Intel SR2500 the server hang , and there is no post , no video output

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idata
Employee
775 Views

Hi,

We recommend contacting our support group directly for assistance on extracting the server logs and narrow the issue accurately:

http://www.intel.com/p/en_US/support/contactsupport http://www.intel.com/p/en_US/support/contactsupport

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AP16
Valued Contributor III
775 Views

Remove the memory modules and try to power-on. If no beeps - that can be PSU or motherboard.

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amoun1
Beginner
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Hi , How i can know if the problem is motherboard or PSU , Because the server work there is SSH connection , but many time hang without Error message OS log , no SSH connection and the server have 2 PSU

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AP16
Valued Contributor III
775 Views

So if sever actually works for some time, enable all event logs in BIOS Setup and, after next hang and power cycle, read BIOS event log, it may contain the clues.

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amoun1
Beginner
775 Views

Hi, How we can read BIOS event log

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AP16
Valued Contributor III
775 Views
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idata
Employee
776 Views

Hi,

We recommend contacting our support group directly for assistance on extracting the server logs and narrow the issue accurately:

http://www.intel.com/p/en_US/support/contactsupport http://www.intel.com/p/en_US/support/contactsupport

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