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server SR2500

amoun1
Beginner
2,898 Views

Hi , We have problem server Intel SR2500 the server hang , and there is no post , no video output

0 Kudos
1 Solution
idata
Community Manager
173 Views

Hi,

We recommend contacting our support group directly for assistance on extracting the server logs and narrow the issue accurately:

http://www.intel.com/p/en_US/support/contactsupport http://www.intel.com/p/en_US/support/contactsupport

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6 Replies
AP16
Valued Contributor III
173 Views

Remove the memory modules and try to power-on. If no beeps - that can be PSU or motherboard.

amoun1
Beginner
173 Views

Hi , How i can know if the problem is motherboard or PSU , Because the server work there is SSH connection , but many time hang without Error message OS log , no SSH connection and the server have 2 PSU

AP16
Valued Contributor III
173 Views

So if sever actually works for some time, enable all event logs in BIOS Setup and, after next hang and power cycle, read BIOS event log, it may contain the clues.

amoun1
Beginner
173 Views

Hi, How we can read BIOS event log

AP16
Valued Contributor III
173 Views
idata
Community Manager
174 Views

Hi,

We recommend contacting our support group directly for assistance on extracting the server logs and narrow the issue accurately:

http://www.intel.com/p/en_US/support/contactsupport http://www.intel.com/p/en_US/support/contactsupport

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