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AAlej1
Beginner
1,917 Views

ss4000e firmware version as "lease"?

Something happen to my ss4000e 'cause I can't login the system, I can't map drive letter (it shows me the message "The specified network name is no longer available"), but I can ping it succesfully. In Storage System Console I saw in system information that the version of NAS is "lease" instead of firmware version (fs-bc - 1.4b710). Is there a way to reinstall the firmware again? or Maybe I need a new Storage System?

Please let me know what I can do ...

Thanks...

2 Replies
Cesar_B_Intel
Employee
183 Views

Hello LxAgüero ,

Please turn of your Intel® Entry Storage System SS4000-E, remove the drives and try turning it on again to see if status is the same.

You could download Intel® Entry Storage System SS4000-E firmware from

https://downloadcenter.intel.com/product/50392/Intel-Entry-Storage-System-SS4000-E https://downloadcenter.intel.com/product/50392/Intel-Entry-Storage-System-SS4000-E

Additionally, there is more relevant information here: http://www.intel.com/content/dam/support/us/en/documents/motherboards/server/ss4000-e/sb/d39172006_s... http://www.intel.com/content/dam/support/us/en/documents/motherboards/server/ss4000-e/sb/d39172006_s...

Please try the suggested troubleshooting and let me know the results.

Best regards,

Caesar B.

idata
Community Manager
183 Views

We would like to know if you were able to follow our recommendations and what results did you get.

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