ss4000e firmware version as "lease"?

[AAlej1]

Something happen to my ss4000e 'cause I can't login the system, I can't map drive letter (it shows me the message "The specified network name is no longer available"), but I can ping it succesfully. In Storage System Console I saw in system information that the version of NAS is "lease" instead of firmware version (fs-bc - 1.4b710). Is there a way to reinstall the firmware again? or Maybe I need a new Storage System?

Please let me know what I can do ...

Thanks...

[Cesar_B_Intel]

Hello LxAgüero ,

Please turn of your Intel® Entry Storage System SS4000-E, remove the drives and try turning it on again to see if status is the same.

You could download Intel® Entry Storage System SS4000-E firmware from

https://downloadcenter.intel.com/product/50392/Intel-Entry-Storage-System-SS4000-E https://downloadcenter.intel.com/product/50392/Intel-Entry-Storage-System-SS4000-E

Additionally, there is more relevant information here: http://www.intel.com/content/dam/support/us/en/documents/motherboards/server/ss4000-e/sb/d39172006_ss4000e_user_guide.pdf http://www.intel.com/content/dam/support/us/en/documents/motherboards/server/ss4000-e/sb/d39172006_ss4000e_user_guide.pdf

Please try the suggested troubleshooting and let me know the results.

Best regards,

Caesar B.

[idata]

We would like to know if you were able to follow our recommendations and what results did you get.