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Beginner
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ss4000e lost configuration. How to recover raid5?

Hello,

I have had problems with my ss400-e storage earlier - it has been loosing configuration, but I have ignored that.

Few days ago I have configured raid 5 on three disks located at: first, second and 4th slot.

I have problem now, because I see initialization screen after restart. I need data stored on the disks. Really need, and I don't know what should I do in this situation.

What is the order of the disks? How should I start recovering? I have thought about unplugging the disk and connecting in the normal PC creating 1:1 disk images by any tool an operate on the images. Is it possible?

May be is it any possibility to recover raid configuration in the nas?

Where is stored all configuration?

I have started my raid with three disks due to fail one of them. It is possible, that other disks have had fault also.

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Community Manager
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pawel,

See the http://www.intel.com/support/motherboards/server/ss4000-e/sb/CS-028692.htm Intel® Entry Storage System SS4000-E Troubleshooting Guide

I don't know if this will help, but also see the http://www.intel.com/support/motherboards/server/ss4000-e/sb/CS-033844.htm Loss of system access recovery script webpage.

The Loss of system access recovery script will not help recover from failed disks.

Regards,

John

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Beginner
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thank you for your reply.

I will try, but I'm affraid that this will not be enough

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Beginner
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hello,

Thank you for your replies but still I have problems

II have tried to run this but I have read that:

Firmware revision 1.4 is not supported by this recovery script because the capacity in the storage system is divided into multiple partitions which are not supported for recovery.

 

I have had FW 1.4 - latest before failure. What should I try in this situation?

Could I work with these disks in normal PC to recover raid structure? How? Is there any open source specialized apps?

thank you for helping

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Community Manager
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pawel,

I do not know if you can move the disks to a PC to recover the data. You can find SS4000 http://www.intel.com/support/motherboards/server/ss4000-e/sb/CS-029880.htm system partition, volume and file system information that may help if you decide to try that.

I know of no specialized open-source apps that would help.

John

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