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4434 Discussions

where to find the Frost Creek user guide?

caoyang1
Beginner
526 Views

I have  Jacobsville Platform (Frost Creek),but I don't know how to use it

0 Kudos
5 Replies
SergioS_Intel
Moderator
517 Views

Hello caoyang1,


Thank you for contacting Intel Customer Support.


We will be more than glad to assist you with your request. 


Can you please provide us the exact name, model and also the markings of your Intel(R) product?


You can check this link for guidance:


https://www.intel.com/content/www/us/en/support/articles/000005625/services.html


We will be looking forward to your response.

 

Best regards,

Sergio S.

Intel Customer Support Technician


For firmware updates and troubleshooting tips, visit :https://intel.com/support/serverbios



SergioS_Intel
Moderator
494 Views

Hello caoyang1,


We are following your case and would like to know if you were able to find the model of your Intel(R) product.


We will be looking forward to your reply.

 

Best regards,

Sergio S.

Intel Customer Support Technician

For firmware updates and troubleshooting tips, visit :https://intel.com/support/serverbios


SergioS_Intel
Moderator
488 Views

Hello caoyang1,


In order to continue assisting you with your request, can you please let us know if you are using a development platform?


We will be looking forward to your response.


Best regards,

Sergio S.

Intel Customer Support Technician


For firmware updates and troubleshooting tips, visit :https://intel.com/support/serverbios


SergioS_Intel
Moderator
467 Views

Hello caoyang1,


Since we have not seen an update for several days, the thread will automatically close after 2 business days. You can still re-open the thread by logging into your replying to this thread. Please note that if the thread is re-opened more than 15 days after closure, a new case will be created with a reference to the original case. 


Best regards,

Sergio S.

Intel Customer Support Technician


For firmware updates and troubleshooting tips, visit :https://intel.com/support/serverbios



SergioS_Intel
Moderator
442 Views

Hello caoyang1,


In case you need more assistance, please contact us back, we are going to close this thread.


Best regards,

Sergio S.

Intel Customer Support Technician


For firmware updates and troubleshooting tips, visit :https://intel.com/support/serverbios



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