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4302 Discussions

xeon e5-1630 v4, hyperthreading keeps on disabling

ASava8
Beginner
517 Views

Is that a known problem or something?

Each time I boot up if I don't go in the bios to turn hyperthreading on, it just stays off.

 

specs

Computer Model :

Precision Tower 5810

BIOS Vendor :

Dell Inc.

BIOS Version :

A31

BIOS Date :

6/5/19

Windows Version :

Microsoft Windows 10 Professionnel

 Processor

Processor :

Intel(R) Xeon(R) CPU E5-1630 v4 @ 3.70GHz

Clock Speed :

3.7Ghz

L2 Cache Size :

1024

 Memory

 Network controller

 Storage

 Hardware

Disk Drives :

ST1000DM010-2EP102

KINGSTON SUV400S37480G

Display Adapters :

NVIDIA Quadro M4000

Keyboards, Mice & Pointing Devices :

Périphérique d’entrée USB

Monitors :

Moniteur Plug-and-Play générique

Sound Devices :

Realtek Audio

NVIDIA High Definition Audio

USB Controllers :

Contrôleur hôte Intel(R) USB 3.0 eXtensible - 1.0 (Microsoft)

Intel(R) C610 series/X99 chipset USB Enhanced Host Controller #2 - 8D2D

Intel(R) C610 series/X99 chipset USB Enhanced Host Controller #1 - 8D26

 

 

0 Kudos
6 Replies
AlHill
Super User
160 Views

What version of Windows 10? 1903?

 

Doc

 

ASava8
Beginner
160 Views

Yes it's windows 10 Pro version 1903, sorry I thought I said it.

n_scott_pearson
Super User Retired Employee
160 Views

This sounds like a BIOS bug to me. Contact Dell and see if they have a fix for this.

...S​

SergioS_Intel
Moderator
160 Views

Hello ASava8,

 

Have you tried updating the system BIOS or contacting the motherboard manufacturer?

 

Best regards,

 

Sergio S.

 

Intel Customer Support Technician

Under Contract to Intel Corporation

SergioS_Intel
Moderator
160 Views

Hello ASava8,

 

We are following your question and we would like to know if you need further assistance.

 

Best regards,

 

Sergio S.

 

Intel Customer Support Technician

Under Contract to Intel Corporation

 

SergioS_Intel
Moderator
160 Views

Hello ASava8,

 

In case you need further assistance please contact us back.

 

Best regards,

 

Sergio S.

 

Intel Customer Support Technician

Under Contract to Intel Corporation

 

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